Irina Williams
Columbia,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HCV Specialist
Columbia Housing Authority
11.2024 - Current
- Mediated with landlords to develop stability towards fair housing.
- Educated participants on fair housing program requirements.
- Worked with case managers in administering fair-housing intake.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Manager
Fairway Management- North Hampton Properties to Sinclair Estates
01.2021 - 11.2024
- Collecting daily rent, ensuring compliance with yearly recertification paperwork for all residents. Maintenance experience in turning units & completing work orders. Financial management with budgets & end of the month reconciliation as well as ensuring that all invoices are paid on time. Tenant management. Timely leasing of vacant units.
Grayson Cottages Bookkeeper
01.2019 - 01.2021
- Followed up daily with residents on rent collection and past due accounts. Kept records of invoices, capital projects, and daily profit income. Managed front office staff to maximize efficiency while helping out with leasing side of business.
Kahoots Cashier
01.2016 - 01.2019
- Handled cash register operations, opening & closing duties. Assisted customers, recommended products based on the needs of each individual customer & their pets. Daily inventory & orders based on sales.
Hallmark Cashier
01.2014 - 01.2015
- Cash register operations. Opening & closing duties. Assisted customers & recommended products based on the needs of each individual customer & their pets. Daily inventory & orders based on sales.
Education
Associate's Program - Criminal Justice
Palomar Community College
05.2016
Business Accounting
Moberly Area Community College
Columbia, MO01.2023
Skills
- Applied and enforced HUD regulations and Housing Choice Voucher (Section 8) policies to ensure program compliance
- Managed Housing Assistance Payment (HAP) contracts, including rent calculations, tenant eligibility, and landlord portions
- Maintained accurate case files and documentation for audits, recertifications, and fraud prevention efforts
- Provided clear communication and guidance to low-income families and landlords, resolving disputes and ensuring understanding of program requirements
- Organized and prioritized high caseloads, meeting strict deadlines while maintaining compliance and service quality
Certification
Certified Housing Choice Voucher Specialist (HCVS)
Timeline
HCV Specialist
Columbia Housing Authority
11.2024 - Current
Manager
Fairway Management- North Hampton Properties to Sinclair Estates
01.2021 - 11.2024
Grayson Cottages Bookkeeper
01.2019 - 01.2021
Kahoots Cashier
01.2016 - 01.2019
Hallmark Cashier
01.2014 - 01.2015
Business Accounting
Moberly Area Community College
Associate's Program - Criminal Justice
Palomar Community College