Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ilia Torrence

Maryland Heights

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Online Personal Shopper

Walmart
St Louis
05.2025 - Current
  • Assisted customers in selecting products based on preferences and needs.
  • Managed online orders using Walmart's e-commerce platform efficiently.
  • Communicated with customers to resolve issues regarding their orders effectively.

Pharmacy Technician

Walgreens
Maryland Heights
09.2024 - 05.2025
  • Processed and filled prescriptions accurately for customers and healthcare providers.
  • Managed inventory levels by organizing stock and conducting regular audits.
  • Assisted pharmacists in preparing medications and maintaining sterile environments.

Customer Service Manager

Jimmy John’s
Maryland Heights
04.2023 - 09.2024
  • Managed daily customer inquiries through phone and in-person interactions.
  • Trained staff on customer service best practices and operational procedures.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Oversaw shift transitions and ensured secure store closure during night hours.

Education

McCluer
Saint Louis, Mo

Skills

  • Order management
  • E-commerce proficiency
  • Product selection
  • Inventory management
  • Data entry

Affiliations

  • In my spare time I do hair I love making people look good and feel better about them selves when they sit in my chair.
  • I’ve decorated and designed rooms for others special occasions. I want to go to school for interior design.

Timeline

Online Personal Shopper

Walmart
05.2025 - Current

Pharmacy Technician

Walgreens
09.2024 - 05.2025

Customer Service Manager

Jimmy John’s
04.2023 - 09.2024

McCluer
Ilia Torrence