Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
IRENE I LAM CHAN

IRENE I LAM CHAN

Macao

Overview

9
9
years of professional experience
1
1
Certification

Work History

Specialist - HR Creative & TM Communications

Wynn Resorts Macau
Macao
10.2023 - Current
  • Write all internal copies for multiple communications media formats, including newsletters, bulletins, posters, Team Member announcements, marketing collaterals, videos and digital medias
  • Develop compelling copies, headlines, subheads and calls to action that induce readership and stir Team Members' interest
  • Involve in development of creative concepts for internal communications and Team Member culture building
  • Work closely with creative team and graphic designers on concept development
  • Understand internal client needs and follow up as needed on their requests

Human Resources Officer -TM Communications

Sands China Ltd.
Macao
11.2018 - 10.2023
  • Plan and execute internal events to enhance employee engagement and experience (company anniversary celebrations, employee recognition, employee rally for property opening, festival celebrations, etc.)
  • Coordinate with variable parties including both internal departments and external agencies on assigned projects, in order to deliver quality works within timeline and budget
  • Support external event on employee-related arrangement
  • Manage internal and external communication platforms (Facebook business page, WeChat account, intranet, internal communication APP, etc.)
  • Develop communication strategy and materials (social media posts, event collaterals, internal notices and announcements, etc.) to drive awareness across all internal and external channels
  • Produce creative and compelling content which facilitates employer branding, service culture and employee engagement
  • Edit and proofread HR related copies

Curatorial and Research Assistant

Arthur M. Sackler Museum of Art and Archaeology at Peking University
Beijing
03.2017 - 07.2018
  • Assist in designing and planning exhibition displays
  • Conduct research on exhibit information
  • Provide support during exhibition and event setup, operation and breakdown
  • Conduct English Guide service
  • Conduct collection archive and inventory

Freelance Writer

SOFUN Media
San Diego
09.2015 - 06.2016
  • Research and create original copies in regards of local news, Food & Beverage, entertainment, and latest events in San Diego
  • Provide bilingual translation (English - Chinese)

Education

Postgraduate Certificate - Education

University of Macau
Macao
06.2023

Master of Arts - Cultural Heritage And Museology

Peking University
Beijing, China
07.2018

Bachelor of Arts - Anthropology

University of California, San Diego
San Diego, United States
08.2015

Skills

  • Communication
  • Event planning
  • Content research & development
  • Collaboration & teamwork
  • Microsoft Office
  • Copywriting, editing, and review
  • Content Development
  • Social Media Content

Certification

  • Certificate in Art Administration

Macao University of Tourism, 2019

  • Cultural Heritage Interpretation for World Heritage Sites

Macao University of Tourism, 2018

Languages

Cantonese
First Language
Mandarin
Proficient
C2
English
Advanced
C1

Timeline

Specialist - HR Creative & TM Communications

Wynn Resorts Macau
10.2023 - Current

Human Resources Officer -TM Communications

Sands China Ltd.
11.2018 - 10.2023

Curatorial and Research Assistant

Arthur M. Sackler Museum of Art and Archaeology at Peking University
03.2017 - 07.2018

Freelance Writer

SOFUN Media
09.2015 - 06.2016

Postgraduate Certificate - Education

University of Macau

Master of Arts - Cultural Heritage And Museology

Peking University

Bachelor of Arts - Anthropology

University of California, San Diego

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IRENE I LAM CHAN