Ieshia Mahmud
Kansas City,MO
Summary
Dynamic sales professional with a proven track record of aggressively prospecting new opportunities and maximizing revenue growth. Committed to delivering exemplary customer service that fosters long-term relationships and drives repeat business. Adept at leveraging market insights to outmaneuver competitors and consistently achieve sales targets. Passionate about creating innovative strategies that enhance performance and elevate brand presence in a competitive landscape.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
SelectQuote
09.2019 - Current
- Insurance broker licensed with 10+ companies in over 10+ states
- Educated clients on insurance options, tailoring solutions to individual needs.
- Conducted comprehensive policy reviews, ensuring compliance and accuracy in documentation.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service.
Business Sales Manager
Sprint
09.2015 - 09.2019
- Developed and executed strategic sales plans to enhance market penetration.
- Cultivated relationships with key clients, driving revenue growth through tailored solutions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated favorable contract terms with suppliers and partners, ensuring mutually beneficial agreements that supported business objectives.
Customer Service Sales Agent
Citicards
05.2009 - 05.2015
- Inbound call handling on personal credit card accounts
- Leveraged sales
- Provided excellent customer service
- Met or exceeded monthly sales goal
Education
Associates -
Heritage College
Kansas City, MO01.2013
Skills
- Cold Calling
- Inside Sales
- Sales Management
- Salesforce
- Upselling
- Insurance Sales
- Communication skills
- Leadership
- Negotiation
- Outside Sales
- Computer literacy
- Microsoft office
- CRM Software
- Telemarketing
- Direct Sales
- Outbound Sales
Certification
- Life Insurance License
- Medical Assistant
- Insurance Producer License
Additional Information
- SKILLS SUMMARY
- Customer service
- Persuasive communicator
- Computer: Microsoft word, PowerPoint, Excel, keyboard (40wpm)
- Tenacious negotiator and closer
- Time management
- Cash handling
- Sales and marketing
Timeline
Licensed Insurance Agent
SelectQuote
09.2019 - Current
Business Sales Manager
Sprint
09.2015 - 09.2019
Customer Service Sales Agent
Citicards
05.2009 - 05.2015
Associates -
Heritage College