IAN U(Emily) SI TOU
Summary
Passion and self-motivated flight operator for 5 years. Knowing customer's need with maintaining well customer service. Know how to operate the flight to ensure it is on time to depart, communicate with headquarter and station, good relationship with menizies and cam.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flight operation manager
Jeju Air
04.2019 - Current
- Worked tirelessly with flight crew to manage the safe and systematic operation of air-crafts
- Took necessary measures to maximize passenger safety and comfort during unusual flight circumstances
- Main control of the flight
- Ticketing and customer service(Korean based)
- Handle the problems of the flights.
- Applying slots for Jeju Air
- Communicate with cam and Menizes
Purchasing clerk
NKmart
04.2022 - 03.2023
- Mainly working on purchasing Korean food and cosmetics
- Communicate and negotiate with Korean suppliers
- Implemented effective negotiation strategies to close deals with the best possible purchase prices
- Confirmed purchase orders and made and documented shipping arrangements
- Represented client's best interests during purchase and sale negotiations
- Marketing and promotions.
Education
KLI-Korean -
Yonsei University
03.2019
Bachelor of Business & Bachelor of Arts -
MACAU POLYTECHNIC UNIVERSITY
06.2018
High School Diploma -
Chan Sui ki perpetual help college
06.2014
Skills
- Detail Oriented
- Negotiation
- Sales
- Purchasing
- Communication
Certification
- LCCI BOOK KEEPING LEVEL 3
- Driving License in Macau
- TOPIK-KOREAN LANGUAGE TEST LEVEL 6
- JLPT-JAPANESE LANGUAGE TEST LEVEL N1
- MACAU Tour Guide License-Korean and Chinese
Languages
English
Advanced
C1
Korean
Proficient
C2
Japanese
Upper intermediate
B2
Timeline
Purchasing clerk
NKmart
04.2022 - 03.2023
Flight operation manager
Jeju Air
04.2019 - Current
KLI-Korean -
Yonsei University
Bachelor of Business & Bachelor of Arts -
MACAU POLYTECHNIC UNIVERSITY
High School Diploma -
Chan Sui ki perpetual help college
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