Ian Ian Choi
Macao
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Table Games Pit Manager 2
Venetian Macao Limited
Macao
12.2011 - Current
- Coordinated staff schedules, rotations and breaks.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Interpreted and enforced rules for gameplay and betting limits.
- In the period, experienced variant roles, such as tables games trainer, coordinator of new product like smart cabinet.
- Currently work in Casino Admin as coordinator for TM communication as well as coordinating with other departments, mostly with HR.
Table Games Dealer and Pit Supervisor
Venetian Macau Limited
Macao
06.2006 - 11.2011
- Learned and followed company procedures to maintain consistency and standards.
Dealer
SJM
Macao
01.2005 - 05.2006
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Education
Bachelor of Hospitality Management - Hospitality Management
Macau University of Science And Technology
Macau University Of Science And Technology, Macau07.2026
No Degree - Diploma in Business Management
University of Macau
University Of Macau08.2015
No Degree - Foundation Diploma in Business Management
University of Macau
University Of Macau03.2015
Skills
- Staff Training and Development
- Shift Scheduling
- Organizational Skills
- Interpersonal Communication
- Paperwork Management
Languages
Chinese (Cantonese)
Native language
English
Intermediate
B1
Chinese (Mandarin)
Upper intermediate
B2
Timeline
Table Games Pit Manager 2
Venetian Macao Limited
12.2011 - Current
Table Games Dealer and Pit Supervisor
Venetian Macau Limited
06.2006 - 11.2011
Dealer
SJM
01.2005 - 05.2006
Bachelor of Hospitality Management - Hospitality Management
Macau University of Science And Technology
No Degree - Diploma in Business Management
University of Macau
No Degree - Foundation Diploma in Business Management
University of Macau