Summary
Overview
Work History
Education
Skills
Education and Training
Timeline

Ian Lalk

Anew Transport
Hillsboro
2027
years of professional experience

Dynamic professional with a strong work ethic and proven customer service skills,great at collaborating with teams to enhance production efficiency and drive sales. Recognized for effective communication and reliability, consistently delivering results while fostering positive relationships with clients and colleagues.

Work History

Dispatcher

Anew Transport | 2026 - Current
  • Coordinated daily dispatch operations to optimize delivery schedules and routes.
  • Monitored vehicle locations using GPS tracking systems to ensure timely arrivals.
  • Communicated effectively with drivers to address issues and provide support during routes.
  • Managed paperwork and documentation for shipments, ensuring compliance with regulations.
  • Analyzed delivery data to identify trends and improve overall efficiency of dispatch processes.
  • Collaborated with logistics team to streamline communication between departments and enhance service quality.

Operator

5 Years 11 Months
ADB Companies | 06.2019 - 05.2025
  • Collaborate with other departments when necessary for successful completion of projects.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Promoted efficient operation of production processes through careful control system monitoring

Sales Associate

2 Years 5 Months
Pettus Automotive | 01.2017 - 06.2019
  • Showcased vehicle features and took customers on test drives in local area.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Developed relationships with potential buyers through phone calls and emails.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.

Customer Service Representative

1 Year 2 Months
Circle K | 04.2015 - 06.2016
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma

Hillsboro High School | Hillsboro, MO | 05.2014

Skills

Customer service
Time management
Team collaboration
Effective communication
Strong work ethic
Punctuality
Teamwork and coordination
Reliability
Positive attitude

Education and Training

other

Timeline

Operator

ADB Companies
06.2019 - 05.2025Read More

Sales Associate

Pettus Automotive
01.2017 - 06.2019Read More

Customer Service Representative

Circle K
04.2015 - 06.2016Read More

Hillsboro High School

High School Diploma
Read More

Dispatcher

Anew Transport
2026 - CurrentRead More
Ian Lalk