Hunter Frazier
Carterville
Summary
Dynamic professional excelling in customer service and problem-solving. Adept at recordkeeping and enhancing operational efficiency, I leverage strong attention to detail and effective communication skills to drive improvements and foster collaboration. Committed to delivering exceptional results and optimizing customer experiences.
Overview
4
4
years of professional experience
Work History
Freelancer
2023.11 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
Volunteer
Girls On The Run St. Louis
2023.11 - 2023.11
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Online Store Manager
Bandcamp
2022.01 - 2023.06
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Kept detailed records of sales and contracts.
Secretary
Alpha Sigma Alpha Sorority
2023.01 - 2023.05
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Maintained daily report documents, memos and invoices.
Education
Bachelor of Arts - English Literature
Missouri Southern State University
Joplin, MO2026-05
Webb City High School
Webb City, MO2022-05
Skills
- Content creation
- Time management
- Problem-solving
- Recordkeeping
- Attention to detail
- Teamwork and collaboration
- Email campaigns
- Online advertising
- Phone reception
- Letter writing
- Task prioritization
- Report writing
Timeline
Freelancer
2023.11 - Current
Volunteer
Girls On The Run St. Louis
2023.11 - 2023.11
Secretary
Alpha Sigma Alpha Sorority
2023.01 - 2023.05
Online Store Manager
Bandcamp
2022.01 - 2023.06
Bachelor of Arts - English Literature
Missouri Southern State University
Webb City High School