Howard Slaven II

I am currently working as a full-time assistant manager at the West County Center Hollister Co. location. I am stationed at the Des Peres location although I am consistently borrowed out to our fellow Saint Louis market stores to assist in managing, training, and bettering the stores staff, visuals, and store as a whole. Some of my accolades include:

• Starting and running interventional calls designed to train, inform, and answer questions for positions ranging from Brand Rep. Leads all the way up to fellow Assistant managers
• Interviewing, hiring, and/or training AM's until they are prepared to take on the task of becoming a store manager
• Remapping our entire store to better fit the designed floor set layout

Within my current and prior positions I:

• Assisted in managing daily store operations and maintaining visual standards.
• Supported team members with training on product knowledge and customer service.
• Communicated store promotions and merchandise placements to enhance sales.
• Handled customer inquiries and resolved issues to ensure satisfaction.
• Organized inventory and ensured products were restocked efficiently.
• Monitored sales floor activities to maintain a welcoming shopping environment.
• Trained, coached, and mentored new team members on customer service and operational standards.
• Performed daily opening and closing duties including cash handling and reconciliation.
• Cultivated loyal customer base by providing excellent customer service.
• Maintained a neat, clean, organized work environment that meets company standards.
• Scheduled staff shifts to ensure adequate coverage day in and day out
• Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
• Participated actively in the recruitment process for new hires at the store and market level.
• Analyzed sales figures to identify trends and opportunities for improvement.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

• Assisted in maintaining equipment readiness and operational efficiency.
• Followed safety protocols during training and exercises.
• Participated in drills to enhance team coordination and communication.
• Conducted routine inspections to ensure equipment functionality.
• Collaborated with peers to complete assigned tasks effectively.
• Engaged in physical training to improve fitness and readiness levels.
• Performed maintenance on vehicles, weapons, and other military equipment.
• Maintained accountability of sensitive items and documents.
• Supervised daily activities of subordinate Marines.
• Instructed junior Marines on proper use of weapons and combat tactics.
• Operated, monitored and performed maintenance on mission-critical systems.
• Operated radio communication systems to transmit messages between units.