Hope Herrera
Joplin
Summary
At Preferred Family Healthcare, I excelled as a Lead Behavioral Health Technician, mentoring staff and enhancing client engagement through innovative behavior modification strategies. My expertise in clinical documentation and emotional intelligence significantly contributed to developing effective treatment plans and fostering a supportive therapeutic environment. Achieved notable improvements in client self-management and reduced disruptive behaviors without relying on numerical data.
Possessing excellent interpersonal skills and compassionate nature, suited for fostering positive client relationships. Well-versed in crisis intervention and support strategies, proficient in de-escalation techniques and therapeutic communication. Dedicated to creating safe and supportive environment for individuals to thrive and achieve their mental health goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Behavioral Health Technician
Preferred Family Healthcare
08.2022 - Current
- Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
- Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
- Implemented behavior modification strategies, resulting in improved client self-management and reduced disruptive behaviors.
- Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
- Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
- Collaborated with interdisciplinary team members to create comprehensive treatment plans for clients.
- Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
- Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
- Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
- Promoted a positive therapeutic environment by consistently modeling appropriate behaviors and interactions with clients.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Assisted with medication administration and counting and pouring medications.
- Administered patient medications and tracked dosages.
- Counseled and mentored clients on substance use and life choices.
Education
Bachelor of Science - Psychology
Missouri Southern State University
Joplin, MO12-2024
Skills
- Individualized service planning
- Clinical documentation
- Suicide prevention
- De-escalation techniques
- Behavior modification
- Substance abuse treatment
- Client engagement
- First Aid/CPR
- Emotional intelligence
- Adaptability
- Time management abilities
- Professionalism
- Team building
- Team collaboration
- Time management
- Problem-solving
- Trauma-informed care
- Detail-orientated
Certification
Clinical Psychology
Developmental Psychology
Timeline
Lead Behavioral Health Technician
Preferred Family Healthcare
08.2022 - Current
Bachelor of Science - Psychology
Missouri Southern State University
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