Hope Arndt

• Manage and update 300+ nutritional labels across multiple departments, ensuring FDA compliance and data accuracy
• Enter and verify ingredient, allergen, and nutritional information within internal database systems
• Review supplier specifications to prevent labeling discrepancies and maintain regulatory standards
• Coordinate with Deli, Bakery, and Grocery teams to standardize product categorization and documentation

• Handle 80–100 inbound calls daily regarding benefits, claims, and policy information

• Research and resolve discrepancies within member records and coverage details

• Process claims and adjustments in compliance with company and regulatory guidelines

• Maintain production goals and meet turnaround time requirements

• Managed clerical duties including paperwork processing, phone support, and scheduling

• Organized medical documentation to ensure accurate filing and accessibility

• Supported multiple departments with administrative coordination and daily operations

• Assisted with data entry and internal record maintenance

• Scheduled meetings and managed calendars for team members

• Prepared meeting notes and documentation to support operational decisions

• Oversaw office supply ordering and maintained organized workspaces