Summary
Overview
Work History
Education
Skills
Timeline
Generic

Honesti Woods

Independence

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Cleaning Crew Member

Cooperate Cleaning
02.2024 - 08.2025
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.

Customer Support Agent

Starteck
06.2021 - 10.2023
  • Provided timely and effective assistance to customers via phone and live chat to address inquiries, troubleshoot problems and resolve issues promptly.
  • Documented customer interactions and feedback to identify trends, opportunities for improvement, and product enhancements.
  • Operation of multiple systems to service two custom at once.
  • Ability to maintain a safe and private workspace for customer protection.

Warehouse Associate

Amazon
10.2020 - 02.2021
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Customer Service Representative

Walmart
09.2018 - 01.2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Handled large amounts of cash and balanced cash drawers daily within prescribed banking guidelines.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Stocked shelves with new merchandised and checked for outdated or damaged items.
  • Updated product labels to reflect accurate pricing.

Food and Nutrition

Saint Luke's Health System
02.2016 - 09.2017
  • Followed staff performance and service standards consistent and positive customer experiences.
  • Reviewed patient food allergies, calculated diet and restricted food choices from menu.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Performed full nutritional assessments.
  • Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.

Education

H.S. Diploma -

Raytown Sr. High School
Raytown, MO
05.2015

Skills

  • Verbal and written communication
  • Customer service-focused
  • Attention to detail
  • Time management
  • Flexibility and adaptability

Timeline

Cleaning Crew Member

Cooperate Cleaning
02.2024 - 08.2025

Customer Support Agent

Starteck
06.2021 - 10.2023

Warehouse Associate

Amazon
10.2020 - 02.2021

Customer Service Representative

Walmart
09.2018 - 01.2021

Food and Nutrition

Saint Luke's Health System
02.2016 - 09.2017

H.S. Diploma -

Raytown Sr. High School

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Honesti Woods