Holly St John

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
• Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Maintained accurate records of student performance, attendance, and progress towards IEP goals.
• Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
• Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
• Reported on student progress, behavior, and social skills to parents.
• Enhanced student learning by providing individualized support and accommodations for special education students.
• Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
• Conducted assessments to monitor progress and adjust instructional strategies as needed.
• Implemented research-based interventions to address academic challenges faced by special education students.

Successfully represented self in Family Law, achieving resulting in my favor 90% of the time.
• Drafted legal documents including motions, responses, and exhibits; filed paperwork in compliance with court procedures.
• Conducted extensive legal research sitting in on court hearings, getting help from the family law facilitators, and utilizing the advice from my previous attorneys.
• Prepared oral arguments, cross-examined witnesses, and adhered to courtroom decorum and procedural rules.
• Gained hands-on experience navigating state court processes and understanding legal strategy and case law application.

• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing documents and responding to documents.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while responding to multiple different response filed by respondent.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.