Holly Merrigan
Lee's Summit
Summary
Reliable and organized professional with strong leadership skills. Experienced in a variety of different job fields. Adaptable, flexible, and quick to learn new skills.
Overview
8
8
years of professional experience
Work History
Foster Care Case Manager
Crittenton Children's Center
02.2024 - 05.2026
- Facilitated regular communication between families, schools, lawyers, and service providers to ensure positive engagement from parents and progress towards the case goal.
- Monitored case progress and maintained accurate documentation in accordance with state regulations and agency policies.
- Conducted home visits to assess childs safety and well-being.
- Regularly testified in court, providing updates and recommendations to assist the Judge and lawyers in making informed decisions on how to move forward with cases.
Server, Bartender, and Hostess
Jose Peppers
08.2021 - 02.2024
- Delivered exceptional customer service, resulting in guest satisfaction.
- Collaborated with kitchen staff to ensure accurate orders and timely food preparation and delivery.
- Served alcoholic beverages to age-appropriate customers, ensuring compliance with corporate and state alcohol laws.
- Assisted in training new servers on menu items, customer service expectations, and company policies.
- Maintained a clean section throughout the entirety of the shift, to ensure comfortability of the customers.
- Worked opening and closing lead shifts, promoting a positive work shift and ensuring a corporate compliant restaurant.
- Seated guests in a timely manner.
- Accurately and sufficiently packaged to-go orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage money, and handle complimentary items.
Lifeguard and Swim Instructor
Summit Waves
05.2018 - 05.2023
- Monitored aquatic environments and enforced pool rules to ensure patrons safety.
- Monitored aquatic environments for hazardous conditions and implemented corrective measures as needed.
- Provided first aid and emergency care, maintaining calm in high-pressure situations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Created lesson plans and swimming activities that would capture children's attention, in order to best equip them with the skills required for safe swimming.
Education
Bachelor of Arts - Psychology And Criminology
University of Missouri
Columbia, MO12-2023
Skills
Leadership skills
Punctual
Adaptable
Organized
Professional
Multi-tasking
Reliable
Patience
Calm in emergencies
Accomplishments
Lifeguard of the Month
CPR and First Aide Certification
Employee of the Month - Foster Care Case Manager
Lead Server
Multicultural Studies Certificate - University of Missouri
Lee's Summit North Drumline Section Leader
Timeline
Foster Care Case Manager
Crittenton Children's Center
02.2024 - 05.2026
Server, Bartender, and Hostess
Jose Peppers
08.2021 - 02.2024
Lifeguard and Swim Instructor
Summit Waves
05.2018 - 05.2023
Bachelor of Arts - Psychology And Criminology
University of Missouri