Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Branson

Farmington

Summary

Dependable and motivated professional with experience in management and small business ownership. Proven skills in communication and organization, fostering positive relationships with clients and team members. Demonstrated ability to enhance customer satisfaction and drive business growth through effective leadership.

Overview

18
18
years of professional experience

Work History

Owner

Wish Upon a Bear
Festus
04.2014 - 02.2024
  • Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Expanded clientele base through targeted marketing efforts showcasing unique sewing skills and exceptional craftsmanship abilities.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Candidate Sourcer

Profiles, LLC
St. Peters
09.2011 - 03.2013
  • Called and interviewed physicians for job placements;
  • Entered physician's background information and search criteria into database;
  • Met daily quota for amount of phone calls made and physicians interviewed;
  • Trained and followed up with all new hires; explained human resources policies, procedures, laws, standards and regulations to each employee.

General Manager

Steak N Shake
Wentzville
10.2009 - 07.2011
  • Maintained a clean working environment and met all Health Department standards;
  • Interviewed, selected, trained, and supervised staff;
  • Developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits;
  • Calculated inventory and ordered appropriate supplies;
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

General Manager

Logans/J. Buck's Restaurant
O'Fallon
03.2006 - 07.2009
  • Created an efficient training program along with orientation and new-hire packets;
  • Maintained guest relations and developed promotions to ensure repeat business and drive in new business;
  • Created fun team-building activities to engage staff in up-selling to meet revenue targets;
  • Identified problem situations and skillfully resolved incidents to the satisfaction of involved parties;
  • Interacted with external vendors to obtain the best quality in pricing and product;
  • Purchased all liquor and wine inventory with attention to budget guidelines and cost;
  • Hired and trained new FOH staff to achieve maximum level of performance.

Education

High School Diploma -

Francis Howell High School
St. Charles, MO
01.2000

Skills

  • Task delegation and management
  • Attention to detail
  • Organizational skills
  • Recruitment and onboarding
  • Staff training and development
  • Verbal and written communication

Timeline

Owner

Wish Upon a Bear
04.2014 - 02.2024

Candidate Sourcer

Profiles, LLC
09.2011 - 03.2013

General Manager

Steak N Shake
10.2009 - 07.2011

General Manager

Logans/J. Buck's Restaurant
03.2006 - 07.2009

High School Diploma -

Francis Howell High School

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Holly Branson