HIO TONG LAM
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
courier
TIKBEE Co.,Ltd
12.2023 - Current
- Operated delivery vehicles safely and in adherence with road safety regulations.
- Reviewed lorry load before beginning route to make sure all packages were on board and secured.
- Planned most efficient route to meet daily delivery goals.
- Collected and returned unwanted stock to storage.
- Handled and stored luggage and packages with care to prevent damage.
Receptionist Assistant
China Overseas Property Management Co.,Ltd
11.2020 - 05.2021
- Greeted visitors and provided exceptional customer service
- Maintained detailed and accurate records of visitor requests and of calls received
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Assisted in resolving customer complaints and disputes.
HR asistant
New Jiajian
04.2019 - 10.2019
- Monitored employee absences against leave allowances, escalating discrepancies to HR manager when necessary.
- Calculated and recorded monthly staff salaries and contractor payments.
- Delivered friendly assistance with new hires throughout interviewing and hiring processes.
- Assisting employers in hiring non-specialized individuals
Education
Bachelor of Arts - Event Management
Institute For Tourism
MacauSkills
- Event Operations
- Guest Service
- Administrative Support
- 2D design
Certification
- Red Cross Adult First Aid
- Safety supervisor
- Driver license
Timeline
courier
TIKBEE Co.,Ltd
12.2023 - Current
Receptionist Assistant
China Overseas Property Management Co.,Ltd
11.2020 - 05.2021
HR asistant
New Jiajian
04.2019 - 10.2019
Bachelor of Arts - Event Management
Institute For Tourism
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