Helen McMillen
Rogersville
Summary
Versatile and results-oriented professional with extensive experience at B&B Stables, adept in stable management and customer service. Demonstrated ability to enhance operational efficiency and foster client relationships. Skilled in troubleshooting and a strong work ethic, consistently achieving significant improvements in equine health and customer satisfaction.
Barn management professional prepared to apply extensive organizational and equine care expertise to new challenges. History of streamlining operations and ensuring animal welfare through effective scheduling and resource management. Strong focus on team collaboration and achieving results, dependable, and adaptable to changing needs. Known for exceptional problem-solving skills and unwavering commitment to high standards.
Overview
14
14
years of professional experience
Work History
Barn Manager
B&B Stables
08.2021 - Current
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitored overall health and well-being of 50 horses, paying attention to signs of concern.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Sourced high-quality feed supplies at competitive prices, contributing to healthy horses and reduced costs.
Courier/Swing Driver
Federal Express
07.2014 - 08.2021
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Courier
JPM Transportation/Fed Ex Ground
03.2011 - 07.2014
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
EMT Basic
OTC
Springfield Missouri05-2009
High School Diploma -
Hannibal Senior High School
Hannibal05-2002
Skills
- Troubleshooting and repair
- Stable management
- Horse training
- Labor management
- Strong work ethic
- Cash handling
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Vital signs monitoring
- Emergency medical care
Timeline
Barn Manager
B&B Stables
08.2021 - Current
Courier/Swing Driver
Federal Express
07.2014 - 08.2021
Courier
JPM Transportation/Fed Ex Ground
03.2011 - 07.2014
EMT Basic
OTC
High School Diploma -
Hannibal Senior High School
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