Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Helen Henderson

Joplin

Summary

Detail-oriented Nursing Unit Secretary with expertise in managing patient documentation and coordinating staff schedules. Streamlined communication among medical teams while ensuring organized record-keeping and confidentiality. Focused on enhancing hospital efficiency and patient satisfaction through effective administrative support.

Overview

1
1
Certification
21
21
years of professional experience

Work History

Nursing Unit Secretary/ Patient Care Associate

Mercy Hospital Joplin
Joplin
09.2023 - Current
  • Maintained accurate medical records and documentation for patient care.
  • Help nurses take care of patients by taking

vital signs, Supported nursing staff in providing essential patient care to improve overall health outcomes. with personal hygiene, and

ambulating patients.

Communicated with patients and families about hospital services, ensuring they understood available resources and support.

Restaurant General Manager

DK&K Inc dba Taco Bell
Pensacola
11.2005 - Current

Restaurant General Manager

Aarsand Management,LLC
Greensburg
11.2018 - 07.2019
  • Opened newly remodeled Taco Bell. Interviewed, hired, and trained new employees. Oversaw daily operations to enhance guest experience. Monitored sales, labor, and inventory controls to meet operational targets. Conducted periodic business reviews to assess performance and identify improvement opportunities.
  • Led daily operations ensuring compliance with company policies and health regulations.
  • Trained and mentored staff to enhance service quality and team performance.
  • Managed inventory levels and ordered supplies to maintain efficient restaurant operations.

Restaurant General Manager

DK&K dba Taco Bell
Pensacola
11.2005 - 10.2018
  • Managed shifts effectively to provide excellent service to all customers. taking care of customers' needs
  • Ensure highest food safety standards are met every shift every day
  • Have scores in 90s on most CORE Inspections in last three years
  • Maintained highest food safety standards daily
  • 2015 was in the top 150 in Golden Bell Ranking
  • Ranked among the top 20% in the Golden Bell Rankings in 2016
  • Have scores in 90s on most CORE Inspections in last three years

Education

Some college -

Skills

  • Patient support
  • Healthcare service
  • Epic charting
  • Medical charting
  • Medical record management
  • vital signs monitoring
  • Healthcare compliance
  • Patient confidentiality
  • Basic life support
  • Supply management
  • Food safety
  • Epic systems
  • Effective communication
  • Adaptable to change
  • Telephone etiquette

Certification

  • ServSafe
  • Driver's License

Timeline

Nursing Unit Secretary/ Patient Care Associate

Mercy Hospital Joplin
09.2023 - Current

Restaurant General Manager

Aarsand Management,LLC
11.2018 - 07.2019

Restaurant General Manager

DK&K Inc dba Taco Bell
11.2005 - Current

Restaurant General Manager

DK&K dba Taco Bell
11.2005 - 10.2018

Some college -

Helen Henderson