Summary
Overview
Work History
Education
Skills
Professional Skills And Training
References
Timeline
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Heather Scruton

O'Fallon

Summary

Dynamic Senior Mortgage Underwriter with extensive experience at US Bank Home Mortgage, excelling in regulatory compliance and risk assessment. Proven track record in executing underwriting decisions on high-value loans, leveraging strong analytical skills and effective communication to enhance stakeholder engagement and streamline processes. Committed to delivering exceptional results in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Senior Mortgage Underwriter

US Bank Home Mortgage
Earth City
07.2019 - 06.2025

Evaluated loans against portfolio and investor guidelines to ensure compliance.

  • Executed underwriting decisions on loans up to $2,000,000 across multiple departments.
  • Analyzed applicant assets, income, and credit history to assess repayment capacity.
  • Prepared detailed reports on underwriting findings and recommendations for stakeholders.
  • Maintained current knowledge of evolving lending regulations and guidelines.
  • Ensured loans adhered to underwriting guidelines for government-sponsored entities (GSEs).
  • Communicated loan decisions clearly, including approvals and denials, to relevant parties.
  • Reviewed appraisals, title commitments, and sales contracts for mortgage loan compliance.

Client Onboarding Specialist

Rabo AgriFinance
Chesterfield
01.2019 - 04.2019
  • Established and executed client onboarding processes in alignment with AML policies.
  • Coordinated Wholesale Client Onboarding, engaging stakeholders across business units and compliance.
  • Guided Relationship Managers on client outreach and key policy requirements.
  • Conducted analyses including screenings and assessments for PEP, sanctions, and organizational structure.
  • Completed Professional Judgement assessments identifying high-risk factors and mitigation strategies.

AML Quality Control Analyst

Citibank
O’Fallon
01.2017 - 01.2019
  • Maintained high quality standards for KYC, reviewing investigative files to develop clear conclusions.
  • Evaluated KYC records to ensure regulatory compliance and accurate risk assessment.
  • Reviewed AML analysts' work for quality control prior to submission to assurance teams.
  • Conducted assessments of bank and brokerage accounts to meet regulatory expectations.
  • Applied sound judgment to mitigate risks during analysis at each decision point.
  • Identified gaps in customer data by reviewing KYC documentation and requesting additional information as needed.
  • Collaborated across business lines to resolve issues and enhance communication efficiency.
  • Demonstrated strong understanding of AML, BSA, USA PATRIOT Act, and OFAC requirements.

Mortgage Underwriter

CitiMortgage
O’Fallon
01.2012 - 01.2017
  • Launched ROL and assumption department to streamline loan processing.
  • Executed manual underwriting for ROL and assumption loans, ensuring compliance with standards.
  • Approved mortgage loans and authorized disbursements after thorough documentation analysis.
  • Trained underwriters, processors, and managers on specialized programs enhancing customer offerings.
  • Conducted independent credit analysis beyond FICO for accurate loan eligibility assessments.
  • Evaluated exceptions and rejections; recommended alternative mortgage products for applicants.
  • Exercised underwriting authority for assumptions and ROL loans up to $750K and up to $500K for Home Equity loans.
  • Possessed extensive knowledge of credit rating factors impacting FICO scores.

Mortgage Underwriter

Wells Fargo
St Louis
01.2011 - 01.2012
  • Underwrote home equity loans as a temporary contractor, ensuring accuracy and compliance.
  • Collaborated with 9 processors to expedite loan closings efficiently.

Education

Some College (No Degree) -

Lone Star College
Houston, TX

Skills

  • Office software proficiency
  • Mortgage application systems
  • KYC regulations
  • AML procedures
  • Underwriting expertise
  • Risk assessment
  • Credit analysis
  • Regulatory compliance
  • Jumbo loan expertise
  • Underwriting guidelines
  • Financial product knowledge
  • Analytical and organizational skills
  • Interpersonal and communication skills
  • Decision-making under pressure
  • Multitasking in fast-paced environments

Professional Skills And Training

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Mortgage Software Packages
  • Citibank software packages
  • US Bank software packages
  • KYC policy/procedures
  • AML policy/procedures
  • OFAC website
  • Filenet
  • Lexis Nexis
  • Familiarity with banking products
  • Experience in analyzing complex ownership structures
  • Risk management skill set and aptitude

References

References available upon request.

Timeline

Senior Mortgage Underwriter

US Bank Home Mortgage
07.2019 - 06.2025

Client Onboarding Specialist

Rabo AgriFinance
01.2019 - 04.2019

AML Quality Control Analyst

Citibank
01.2017 - 01.2019

Mortgage Underwriter

CitiMortgage
01.2012 - 01.2017

Mortgage Underwriter

Wells Fargo
01.2011 - 01.2012

Some College (No Degree) -

Lone Star College
Heather Scruton