Heather Sandoval
Lebanon
Summary
Dynamic kitchen professional with extensive experience at Lebanon R3 School District, excelling in food preparation and kitchen management. Proven ability to enhance operational efficiency and reduce waste through effective inventory practices. Strong customer service skills combined with expertise in food handling and sanitation ensure high-quality dining experiences.
Experienced with overseeing cashier operations and ensuring high levels of customer satisfaction. Utilizes cash handling expertise and team management skills to streamline processes and enhance service quality. Track record of fostering collaborative work environment and maintaining accurate financial records.
Retail professional with proven track record in managing cashier operations and providing top-tier customer service. Known for fostering team collaboration and consistently achieving operational goals. Reliable and adaptable, skilled in cash handling, inventory management, and resolving customer issues.
Professional retail worker equipped to lead cashier operations. Skilled in customer service, cash handling, and problem-solving. Focused on team collaboration and achieving results. Adaptable and reliable, with strong communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Cook
Lebanon R3 School District
08.2025 - Current
- Assisted in food preparation and ingredient organization for efficient kitchen workflow.
- Learned and adhered to food safety standards and sanitation practices.
- Supported senior cooks in executing menu items with attention to detail.
- Maintained cleanliness of workstations and kitchen equipment for optimal operation.
Kitchen Manager
Lebanon R3 School District
08.2021 - 08.2025
- Managed daily kitchen operations, ensuring compliance with health and safety standards.
- Oversaw food preparation and service, maintaining quality control and consistency.
- Trained and supervised kitchen staff, fostering teamwork and improving performance.
- Developed efficient inventory management practices, reducing waste and optimizing resources.
- Established standard operating procedures for food handling, enhancing kitchen efficiency and safety.
- Conducted regular inspections of kitchen equipment, ensuring proper maintenance and functionality.
Cook
Lebanon R3 School District
08.2017 - 08.2021
- Observed cooking techniques and procedures to develop culinary skills and knowledge.
- Collaborated with team members to ensure timely meal service during peak hours.
- Participated in inventory management by tracking supplies and notifying supervisors of shortages.
- Contributed to positive dining experiences through attentive service and meal presentation.
Cash Office
Lowe's
03.2010 - 04.2012
- Processed cash transactions efficiently, ensuring accuracy and compliance with financial regulations.
- Managed daily cash reconciliations, identifying discrepancies and implementing corrective measures.
- Trained and mentored junior staff on cash handling procedures and customer service best practices.
- Developed streamlined workflows for cash management, reducing processing time by optimizing procedures.
- Monitored cash levels and stock inventory, coordinating replenishment to maintain operational efficiency.
Head Cashier
Lowe's
09.2008 - 03.2010
- Supervised daily cash handling processes, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers to enhance operational efficiency and customer service skills.
- Implemented streamlined checkout procedures, reducing transaction times and improving customer satisfaction.
- Coordinated scheduling for cashiers, optimizing staff coverage during peak hours to maintain service levels.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Conducted regular audits of cash registers to ensure financial integrity and accountability among staff.
Education
No Degree - Administrative Management
Missouri State University
Springfield, MOHigh School Diploma -
Lesterville R4 School District
Lebanon, MO05-1999
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Food presentation
- Kitchen equipment operation and maintenance
- Sanitation practices
- Food waste reduction
- Performance improvement
- Store opening/closing procedures
- Cash handling
- Adaptability and dependability
- Customer service management
- Employee training
- Team leadership
- Policy enforcement
- Training and coaching
- Workplace safety
- Refunds and exchanges
- Flexible schedule
- Customer relations
- Opening and closing procedures
- Point of sale operation
- Punctual and reliable
- Cashier training
- Drawer balancing
- Transaction approvals
- Price verification
Timeline
Cook
Lebanon R3 School District
08.2025 - Current
Kitchen Manager
Lebanon R3 School District
08.2021 - 08.2025
Cook
Lebanon R3 School District
08.2017 - 08.2021
Cash Office
Lowe's
03.2010 - 04.2012
Head Cashier
Lowe's
09.2008 - 03.2010
No Degree - Administrative Management
Missouri State University
High School Diploma -
Lesterville R4 School District