Heather Gusta
Monett
Summary
Dynamic Executive Office Assistant with a proven track record at Cassville Democrat, excelling in project management and exceptional organization. Enhanced operational efficiency through refined processes and strategic task prioritization. Adept at fostering collaboration and communication, while maintaining confidentiality and data integrity in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Executive Office Assistant
Cassville Democrat
Cassville,Mo
02.2023 - Current
- Facilitated efficient scheduling and calendar management to enhance executive team productivity.
- Developed and organized detailed reports and presentations to effectively communicate insights during stakeholder meetings.
- Refined administrative processes to enhance overall operational efficiency and facilitate effective communication.
- Managed maintenance of confidential files and documentation to uphold data integrity and security standards.
- Monitored deadlines and deliverables to ensure seamless project management.
- Contributed to successful implementation of company-wide initiatives by creating and disseminating internal communications materials.
- Ensured timely project completion by strategically prioritizing tasks and optimizing time management techniques.
- Established and maintained secure document storage solutions to ensure confidentiality of company data.
- Supported executive reputation management through strategic handling of media inquiries, crafting press releases, and overseeing social media engagement.
- Facilitated efficient daily operations through prompt handling of invoices, expense reports, and purchase orders to support financial accuracy.
- Facilitated a welcoming and efficient executive office environment to ensure seamless visitor interactions and communication management.
- Cultivated a collaborative workplace atmosphere through effective problem-solving and conflict resolution initiatives between team members.
- Facilitated executive correspondence by screening calls and emails and responding effectively.
- Employed advanced software to enhance the quality and efficiency of document, report, and presentation creation.
Live Dock Off All Operator/Back up Lead
Tysons Chicken
Monett, MO
03.2020 - 04.2023
- Oversaw production equipment functionality to maintain high standards of output quality.
- Monitored production processes to uphold safety protocols and maintain quality assurance.
- Coordinated with team members to refine workflows, resulting in enhanced operational efficiency.
- Developed and delivered comprehensive training programs to ensure new employees understand operational procedures and safety protocols.
Activity Director
Roaring River Health And Rehab
Cassville, MO
04.2012 - 06.2018
- Designed and executed engaging recreational programs aligned with resident interests.
- Oversaw coordination of activities to ensure adherence to health regulations and safety standards.
- Led training and supervision of staff to ensure delivery of high-quality therapeutic recreation services.
- Cultivated strategic partnerships with community organizations to enrich program offerings.
Associate Manager
SDI Excel Group
Cassville, MO
10.2004 - 09.2012
- Facilitated collaboration among diverse teams to enhance project workflows and drive operational efficiency.
- Developed and implemented strategies aimed at improving customer satisfaction scores and cultivating enduring client relationships.
- Created comprehensive training initiatives to ensure compliance with industry best practices.
- Conducted market trend analysis to inform strategic product development and improve competitive positioning.
- Directed financial planning and resource distribution to support strategic goals and achieve financial targets.
- Developed key performance indicators aimed at measuring success and fostering continuous improvement across departments.
Education
Associate of Science - Advanced Technology
Crowder College
Neosho, MO05.2023
Skills
- Advanced multitasking
- Detail-oriented mindset
- Time management expertise
- Exceptional organization
- Document preparation
- File management
- Meeting scheduling
- Calendar management
- Office supply management
- Event planning assistance
- Customer service
- Phone etiquette
- Strong problem solver
- Professional and mature
- Office management
- Staff management
- Interpersonal communication
- Task delegation
- Scheduling
- Resourceful
- Project management
- Conflict management
- Bookkeeping
- Social media
- Meeting planning
Timeline
Executive Office Assistant
Cassville Democrat
02.2023 - Current
Live Dock Off All Operator/Back up Lead
Tysons Chicken
03.2020 - 04.2023
Activity Director
Roaring River Health And Rehab
04.2012 - 06.2018
Associate Manager
SDI Excel Group
10.2004 - 09.2012
Associate of Science - Advanced Technology
Crowder College