Haylee Shoemaker
Columbia
Summary
Dynamic leader and skilled communicator with proven success in exceeding sales goals at Central Bank Of Boone County. Expert in financial transactions and customer service, demonstrated through advanced teller training and exceptional relationship-building skills. Adapted swiftly to new roles, significantly enhancing team performance at Orscheln Farm & Home.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Finacial Associate
Central Bank Of Boone County
11.2022 - Current
- Opened accounts for new and existing customers. While growing House-Hold sales.
- Developed strong relationships with clients through consistent communication and exceptional customer service skills.
- Proficient in handling cash transactions, promoting banking products, and resolving customer inquiries.
- Exceeded Monthly sales goals by using advanced training provided.
- Dynamic and customer-focused Bank Teller with 2 years of experience in providing exceptional service and support in banking environments.
Logistic Specilisy
Midway USA
03.2021 - 10.2022
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations and equipment.
- Maintained and exceeded a high volume of shipping customer packages out per hour.
- Continuously adapting and improving my skills during a complicated move to a new location and equipment malfunction.
Team Lead
Orscheln Farm & Home
07.2019 - 03.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
High School Diploma -
Fulton High School
Fulton, MO05.2019
Skills
- Sales and Legendary Customer Service
- Customer rapport
- HSA Admin
- IRA Training
- Management Experience
- Leadership Qualities
- Audits
- Sales meetings
Certification
- QPR Suicide Training and Certificate
- Advance Teller Class Certificate of Completion
- CPR Certified
Timeline
Finacial Associate
Central Bank Of Boone County
11.2022 - Current
Logistic Specilisy
Midway USA
03.2021 - 10.2022
Team Lead
Orscheln Farm & Home
07.2019 - 03.2021
High School Diploma -
Fulton High School
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