Hayden Rutledge
St Louis
Summary
I have a background in customer service through a history in the hospitality industry, which has taught me how to interact with the public day-to-day. In addition to my hospitality service, through the international relations education included in my History degree, I have learned to excel in conflict management and resolution. Along with research and data analysis, I have become educated on our criminal justice system and criminological theory. I believe this will make me a good candidate for the Probation Officer Position.
Overview
4
4
years of professional experience
Work History
Server
Lywellyns Pub
Saint Louis
03.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Developed relationships and inspired repeat business through good customer service.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated with hosts, food runners, and kitchen staff to prepare and execute orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Cook
Fox Springs Lodge
Cuba
06.2021 - Current
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Education
Bachelor of Arts - History
Webster University
Webster Groves MO12-2026
Saint Louis University High School
05-2021
Skills
- Research skills
- Data analysis
- Critical thinking
- Customer service
- Team collaboration
- Project management
- Time management
- Conflict resolution
- Group leadership
Accomplishments
- Achieved the Rank of Eagle Scout in 2021 through Boy Scouts of America.
- Received academic scholarship to attend Webster University in May 2022.
Timeline
Server
Lywellyns Pub
03.2024 - Current
Cook
Fox Springs Lodge
06.2021 - Current
Bachelor of Arts - History
Webster University
Saint Louis University High School
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