Hawa Sesay
St Louis
Summary
An enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting as well. Excited to bring above average user skills in healthcare administration and clinical settings.
Overview
5
5
years of professional experience
Work History
Intern
St. Jude Children Research Hospital
Memphis
02.2026 - Current
- Assisted customers with inquiries and product information, enhancing overall customer satisfaction.
- Documented customer interactions to identify trends and inform service improvements.
- Engaged in professional development to refine service skills and better meet customer needs.
Resident Advisor
University of Memphis
Memphis
01.2024 - Current
- Held an on-campus job as a Resident Advisor since January 2024
- Coordinated monthly programs to strengthen community engagement among residents
- Developed communication, time management, and productivity skills through daily interactions with residents
- Created informative bulletin boards that improved resident awareness and organizational skills
- Maintained a professional demeanor in unfamiliar environments
Associate
JD Finish Line
St. Louis
05.2025 - 07.2025
- Started my first role in retail at Finish Line to gain experience in customer service and sales.
- Welcomed customers and assessed needs to provide tailored assistance.
- Acquired knowledge of product locations to enhance customer experience and support sales.
- Led cashiers in managing transactions and coordinating front-end operations.
- Selected items for shipment to maintain operational flow
Packer
United Fulfillment Solutions
St. Louis
06.2024 - 07.2024
- Worked as a packer at United Fulfillment Solutions.
- Processed product receipts from pickers, printed shipping labels, and prepared items for timely shipment.
- Gained in-depth knowledge of logistics and order fulfillment processes to support operational efficiency.
- Employment ended early due to the company's loss of clientele.
Host
St. Louis' Incredible Pizza
St. Louis
04.2023 - 08.2023
- Hired as a party host at St. Louis' Incredible Pizza Company shortly after leaving Noodles & Company
- Delivered attentive service and organized events, ensuring clients received the quality experience they expected.
- Arranged and embellished rooms for birthday parties and group events to create memorable experiences.
- Coordinated with kitchen staff and team members to enhance workplace communication and ensure smooth event operations.
Cashier
Noodles & Company
St. Louis
05.2021 - 04.2023
- Advocated for team initiatives, enhancing communication and collaboration.
- Collaborated closely with coworkers to ensure efficient and accurate order preparation
- Later transitioned to garnishing dishes and assisting with packing customer orders
- Promoted team initiatives as ambassador, fostering communication and collaboration.
Education
Bachelor of Science - Health Studies
University of Memphis
Memphis, TN05-2027
Skills
- Customer service
- Event coordination
- Academic support
- Team collaboration
- Time management
- Goal setting
- Problem solving
- Decision-making
- Interpersonal communication
- Conflict resolution
- Effective communication
- Multicultural competence
Accomplishments Honors
- Graduated high school as a Foreign Language Honors Society member, studying French all four years
- Made the University of Memphis' Dean's List every semester since freshman year
- Became a member of the University of Memphis Helen Hardin Honors College sophomore year
- Became a member of the University of Memphis' College of Health Science Honors Program sophomore year
- Current honors ambassador for the University of Memphis Helen Hardin Honors College
Timeline
Intern
St. Jude Children Research Hospital
02.2026 - Current
Associate
JD Finish Line
05.2025 - 07.2025
Packer
United Fulfillment Solutions
06.2024 - 07.2024
Resident Advisor
University of Memphis
01.2024 - Current
Host
St. Louis' Incredible Pizza
04.2023 - 08.2023
Cashier
Noodles & Company
05.2021 - 04.2023
Bachelor of Science - Health Studies
University of Memphis