Cosmetologist
SmartStyle
10.2021 - 2024
- Provided personalized consultations to assess client needs and preferences for hair and beauty services.
- Executed a variety of hair cutting, coloring, and styling techniques to meet client expectations.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Educated clients on proper product usage and aftercare to enhance service longevity and satisfaction.
- Collaborated with team members to optimize scheduling efficiency and improve overall service delivery.
- Developed expertise in new beauty trends and techniques through ongoing training and professional development.
- Enhanced customer retention by building strong relationships through exceptional service and follow-up communications.
- Mentored junior staff on best practices for client interaction, technical skills, and salon operations.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Enhanced client satisfaction with personalized skincare routines, leading to repeat business and referrals.
- Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
- Collaborated with colleagues to organize promotional events, driving awareness and attracting new customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Increased revenue through effective customer service and inventory management.
- Developed creative techniques to provide clients with latest hairstyles.
- Utilized latest techniques in balayage, ombre, highlights and color correction.