Hannah M. Courtney
Monett
Summary
Professional with experience in healthcare, prepared for this role. Strong ability to adapt to changing needs and collaborate effectively with teams. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with focus on achieving positive health outcomes and maintaining high standards in all tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant
Cox South, Neuro-Trauma Intensive Care Unit
08.2025 - Current
- Immediate Supervisor: Ellen Brockman
- Improved patient satisfaction by providing compassionate and attentive care.
- Proactively identified and addressed potential safety hazards in the patient care environment, reducing the risk of accidents or injuries.
- Monitored vital signs regularly, promptly reporting any abnormalities or changes to nursing staff.
- Provided emotional support for patients experiencing difficult medical situations, enhancing their overall well-being during treatment periods.
- Assisted nursing staff with daily tasks, increasing efficiency and maintaining high-quality care.
Certified Nurse Assistant
Cox South, 300 East Pulmonary Med-Surge
09.2023 - 08.2025
- Immediate Supervisor: Meghan Yates
- Assisted in the administration of medications and treatments as prescribed by nursing staff.
- Mentored new staff on best practices for patient care and unit operations.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness standards.
- Served as a mentor for new CNAs during their orientation period, sharing valuable insights from personal experience while fostering teamwork within the unit.
Certified Nurse Assistant
Missouri Veterans Home, Mount Vernon
08.2023 - 09.2023
- Provided direct patient care, including monitoring vital signs and assisting with daily activities.
- Collaborated with healthcare team to implement individualized patient care plans effectively.
- Maintained accurate patient records, ensuring compliance with hospital protocols and regulations.
- Supported infection control measures by adhering to sanitation procedures and protocols.
Bank Teller
First State Bank
10.2017 - 12.2020
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers in opening accounts and navigating banking services, improving client satisfaction.
- Managed cash handling duties, including balancing cash drawer daily to maintain financial integrity.
- Resolved customer inquiries and concerns promptly to enhance overall service experience.
Dental Assistant
Seneca Family Dental
12.2015 - 05.2016
- Assisted in patient examinations and procedures, ensuring comfort and safety throughout treatment.
- Prepared and sterilized dental instruments and operatory for efficient workflow.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Educated patients on post-operative care and oral hygiene practices to promote better health outcomes.
Education
Associate of Science in Nursing - Nursing
Cox College
Springfield, MO 05.2026
No Degree - Certified Nursing Assistant
Franklin Technology Center
Joplin, MO 08.2023
Associate of Arts - General Studies
Crowder College
Neosho, MO 05.2018
Skills
- Patient care expertise
- Proficient in obtaining vital signs, patient weights, input and output
- Assisting patients with ADLs
- Recognition of respiratory distress and signs of deterioration
- Effective communication
- Formation of emails and patient notes in chart
- Experienced in intra-health care team communication
- Knowledgeable with medical terminology
- Strategic team engagement
- Preceptor to onboarding nursing aides
- Communicate concerns regarding home floor to nurse manager
- HIPAA compliance
- Vitals monitoring
- Task prioritization
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nurse Assistant
Cox South, Neuro-Trauma Intensive Care Unit
08.2025 - Current
Certified Nurse Assistant
Cox South, 300 East Pulmonary Med-Surge
09.2023 - 08.2025
Certified Nurse Assistant
Missouri Veterans Home, Mount Vernon
08.2023 - 09.2023
Bank Teller
First State Bank
10.2017 - 12.2020
Dental Assistant
Seneca Family Dental
12.2015 - 05.2016
Associate of Science in Nursing - Nursing
Cox College
No Degree - Certified Nursing Assistant
Franklin Technology Center
Associate of Arts - General Studies
Crowder College