Hannah Johnson
Wright City
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Survant Heating & Air Conditioning
Wright City
09.2024 - Current
- Sales
- Cold calling.
- Greeted visitors and responded to inquiries in a professional manner.
- Organized and maintained filing systems, both paper and electronic.
- Provided support to other departments by completing clerical tasks as needed.
- Assisted with scheduling meetings and appointments for the office staff.
Social Worker
Compass Health Network
Warrenton
05.2023 - 07.2024
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Maintained and developed community relationships to support various client referrals.
- Acted as role model for clients by exhibiting positive behaviors.
- Evaluated and addressed individual client needs and concerns.
- Provided crisis intervention services to individuals in need.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
Activity Director
Aspire Nursing and Rehab
Jonesburg
08.2022 - 07.2023
- Scheduled and coordinated events and activities.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Administered first aid in emergency situations.
- Coordinated transportation services for offsite activities when needed.
- Planned, organized or led exercise routines, athletic events or arts and crafts.
B2B Sales Representative
Veterans Care Coordination
Lake St. Louis
04.2018 - 05.2021
- Developed promotional materials such as brochures, flyers or website content related to the company's products or services.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Negotiated contracts with clients to ensure maximum profitability.
- Identified potential customers and developed strategies to target them effectively.
- Listened to customer needs to identify and recommend best products and services.
- Researched industry trends, competitor offerings and customer feedback.
- Assisted in developing annual sales plans that included goals, objectives and strategies for achieving success.
- Maintained accurate records of all sales leads, opportunities and client interactions in CRM system.
Education
Bachelor of Science - Professional Studies
Missouri Baptist University
St. Louis, MO05-2022
Skills
- Microsoft Office
- Data entry
- Filing systems
- Calendar management
- Customer service
- Sales support
- Event coordination
- Team collaboration
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Crisis intervention
- Community engagement
- Relationship building
- Reading comprehension
- Legal documentation and reporting
- Email management
- Microsoft Word
- Policy and procedure modification
- Presentation development
- Workflow optimization
- Decision-making
- Hospitality and accommodation
- Internet research
- Operations management
- Written communication
- Records management systems
- Internal communications
Timeline
Office Administrative Assistant
Survant Heating & Air Conditioning
09.2024 - Current
Social Worker
Compass Health Network
05.2023 - 07.2024
Activity Director
Aspire Nursing and Rehab
08.2022 - 07.2023
B2B Sales Representative
Veterans Care Coordination
04.2018 - 05.2021
Bachelor of Science - Professional Studies
Missouri Baptist University
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