HANNAH BRUMBAUGH
Grandview,MO
Summary
Healthcare professional with expertise in coordinating and managing both client and patient care. Demonstrated ability to manage complex caseloads and fostering strong collaboration to achieve optimal patient outcomes. Successfully facilitated comprehensive care plans, ensuring seamless communication between healthcare providers and patients. Known for adaptability to changing needs and reliability in delivering excellent service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deep Cleaning Specialist
Two Gals & A Broom
07.2024 - Current
- Executed deep cleaning processes for various environments, ensuring cleanliness and sanitation standards.
- Conducted quality control inspections to uphold organizational cleanliness standards consistently.
- Upheld high standards of professionalism while interacting with clients and maintaining confidentiality regarding their personal spaces or belongings.
- Maintained a safe working environment by adhering to industry-standard safety practices during deep cleaning procedures.
- Exceeded client expectations by going above and beyond to address every detail, leaving spaces looking refreshed and revitalized.
- Supported team members as needed to ensure timely completion of projects and optimal allocation of resources.
Cleaning Technician
Two Gals & A Broom
05.2024 - 07.2024
- Operated cleaning equipment to ensure thorough sanitation of residential and commercial spaces.
- Consistently applied effective cleaning techniques, enhancing overall client satisfaction with service quality.
- Managed time efficiently to complete assigned tasks within designated schedules, improving workflow effectiveness.
- Trained new team members on safety protocols and best practices for efficient cleaning operations.
Logistics Courier
First Class Logistics
08.2023 - 05.2024
- Coordinated timely deliveries to ensure customer satisfaction and operational efficiency.
- Maintained accurate records of deliveries and customer interactions for tracking purposes.
- Assisted in training new couriers on company policies and delivery procedures.
- Operated vehicle safely in highly congested areas with no traffic violations.
Milieu Therapist
KidsTLC
06.2022 - 08.2023
- Developed and implemented individualized treatment plans specifically for those with conduct and oppositional defiant disorders to enhance client engagement and recovery.
- Facilitated therapeutic activities that promote social interaction and emotional well-being among clients.
- Collaborated with multidisciplinary teams to assess client needs and adjust therapy approaches accordingly.
- Conducted assessments to evaluate client progress and modify therapeutic interventions as needed.
- Led group sessions focusing on skill development, coping strategies, and recreational activities for diverse populations.
- Trained and mentored junior staff on best practices in recreation therapy techniques and client management.
- Advocated for clients' needs by coordinating community resources and support services effectively.
PRTF Care Coordinator
KidsTLC
05.2022 - 06.2022
- Coordinated care plans for children with diverse needs, ensuring comprehensive support and well-being.
- Collaborated with multidisciplinary teams to facilitate effective communication and service delivery.
- Monitored progress of care plans, adjusting interventions to optimize outcomes for clients.
- Developed training materials for staff on best practices in child care facilitation and support techniques.
- Conducted regular assessments of client needs, integrating feedback into ongoing care strategies.
- Prioritized safety measures during daily tasks, resulting in reduced patient risks during treatment processes.
QRTP Care Coordinator
KidsTLC
01.2022 - 05.2022
- Achieved positive interactions with tween and teens experiencing trauma-related behavioral challenges.
- Implemented effective strategies to diffuse dysregulation among clients, promoting a supportive environment.
- Cultivated resilience and adaptability through overcoming challenges in a demanding care facilitator role.
- Facilitated care plans for diverse youth populations, ensuring individual needs and goals were met.
- Monitored progress of care interventions, adjusting strategies to improve outcomes and support services.
- Analyzed case data to identify trends, informing program improvements and resource allocation strategies.
- Advocated for children's rights within the organization and community, enhancing awareness of mental health issues.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Prepared documents and reports for clinical reviews and discharge plans.
Shift Supervisor
MOD Pizza
05.2018 - 01.2022
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Implemented process improvements that increased team productivity and service speed.
- Managed inventory levels, ensuring stock availability while minimizing waste.
- Resolved customer complaints effectively, enhancing overall guest satisfaction ratings.
- Coordinated team schedules to optimize coverage during peak hours and special events.
- Conducted performance evaluations for team members, providing constructive feedback for growth.
- Trained new employees and delegated daily tasks and responsibilities.
Intern
Healing Grace Counseling Center
02.2021 - 05.2021
- Documented client progress and maintained accurate records in electronic health systems.
- Implemented best practices in client confidentiality and ethical standards during all interactions.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor's - Psychology
MidAmerica Nazarene University
Olathe, KS05.2022
High School Diploma -
Olathe NorthWest High School
Olathe, KS05.2018
Skills
- Strong work ethic
- Problem-solving
- Adaptable and flexible
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Quality assurance
- Data entry and documentation
- Conflict resolution
- Crisis Intervention
Certification
- CPR CERTIFIED - July 2023
- SCM CERTIFIED - July 2023
- MEDICATION DISTRIBUTION CERTIFIED - July 2023
Timeline
Deep Cleaning Specialist
Two Gals & A Broom
07.2024 - Current
Cleaning Technician
Two Gals & A Broom
05.2024 - 07.2024
Logistics Courier
First Class Logistics
08.2023 - 05.2024
Milieu Therapist
KidsTLC
06.2022 - 08.2023
PRTF Care Coordinator
KidsTLC
05.2022 - 06.2022
QRTP Care Coordinator
KidsTLC
01.2022 - 05.2022
Intern
Healing Grace Counseling Center
02.2021 - 05.2021
Shift Supervisor
MOD Pizza
05.2018 - 01.2022
Bachelor's - Psychology
MidAmerica Nazarene University
High School Diploma -
Olathe NorthWest High School