Hannah Blair
Saint Charles
Summary
Strategic professional in management analysis known for unparalleled productivity and efficiency in task completion. Possess specialized skills in operational improvement, data analytics, and strategic planning. Excel at problem-solving, communication, and leadership, leveraging these soft skills to drive organizational success and foster team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Consultant
Glo Tanning
Saint Charles
04.2024 - Current
- Maintained up-to-date knowledge of industry trends and best practices.
- Managed daily operations of the spa, including scheduling appointments and handling payments.
- Suggested and sold salon services and retail products to customers.
- Maintained accurate records of all client interactions, feedback, and complaints.
- Monitored inventory levels of supplies used in the spa facility.
- Developed customer service strategies to ensure client satisfaction.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
Host
Pearls Oyster Bar
Saint Charles
02.2023 - 02.2024
- Took beverage orders and served drinks during peak meal times.
- Answered phones promptly to record and confirm reservations.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Served as point-of-contact for resolving guest complaints or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Education
High School Diploma -
Saint Charles High School
Saint Charles, MO05-2025
Skills
- Customer service
- Sales strategies
- Appointment scheduling
- Inventory management
- Team collaboration
- Product knowledge
- Record keeping
- Appointment scheduling systems
Languages
german
Limited
Certification
- TIPS Certified 2024
Timeline
Spa Consultant
Glo Tanning
04.2024 - Current
Host
Pearls Oyster Bar
02.2023 - 02.2024
High School Diploma -
Saint Charles High School