Halli Webb
Springfield
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Server
KPOT
Springfield
11.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Guided customers of varying skill levels through KBBQ and Hotpot experience to enhance their dining satisfaction.
- Shared enthusiasm and in-depth knowledge of menu items to assist customers in making informed dining choices.
- Monitored and replaced grill tops to ensure optimal cooking conditions and food quality.
- Communicated with running and line staff efficiently.
- Managed table settings and ensured cleanliness throughout the dining area.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Bawi Korean BBQ
Springfield
10.2024 - 10.2025
- Took accurate orders and communicated them to the kitchen staff efficiently.
- Managed table settings and ensured cleanliness throughout the dining area.
- Handled cash transactions and processed payments accurately at the register.
- Assisted in food and beverage preparation for various menu items.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Shift Supervisor
Andy’s Frozen Custard
Springfield
09.2021 - 09.2024
- Supervised daily operations of frozen custard production and service teams.
- Trained and mentored staff on customer service and product knowledge.
- Managed inventory levels and ensured proper stock rotation for freshness.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
Education
Republic High School
Republic, MOSkills
Dedicated Restaurant Server experienced in relationship-building and time management within fast-paced environments Delivered exceptional service through personalized menu recommendations and efficient handling of closing duties Focused on enhancing customer satisfaction and fostering long-term loyalty
Dedicated Restaurant Server experienced in relationship-building and time management within fast-paced environments Delivered exceptional service through personalized menu recommendations and efficient handling of closing duties Focused on enhancing customer satisfaction and fostering long-term loyalty
Accomplishments
- April’s employee of the momth in April, received over 70+ google reviews with my name mentioned for the month of April!
Timeline
Server
KPOT
11.2025 - Current
Server
Bawi Korean BBQ
10.2024 - 10.2025
Shift Supervisor
Andy’s Frozen Custard
09.2021 - 09.2024
Republic High School