Haley Waechter
Saint Charles
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
State of Alarm
07.2023 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Worked with alarm technicians to insure arrival in timely manor.
Secretary/Cashier
Autohaus BMW
09.2022 - 07.2023
- Reviewed repair orders for accuracy and submitted them to warranty company for payment.
- Working closely with the claims vendor, monitoring the length of payment, and ensuring claims are paid in a timely manner.
- Reviewed repair orders to analyze and determine warranty coverage amounts, and provided customers with accurate, updated totals.
- Helped develop and implement a VIN and year-based filing system to streamline customer record retrieval, enabling quicker identification of repeat customers.
- Older, inactive records were reviewed, scanned, and purged based on outdated repair orders to maintain an efficient and organized database.
- Demonstrated strong problem-solving skills, resolving issues efficiency and effectively.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Assistant Store Manager
Cecil Whittaker's Pizza
01.2020 - 08.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Managed team of up to ten restaurant staff, maintaining exceptional customer service and quality standards.
Orthodontic Assistant
Arch Orthodontics
12.2018 - 07.2019
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Helped train new employees to ensure they were able to be proficient while working independently.
- Reviewed patient charts and outlined patient treatment using Dentrix software.
- Formulated graphs and charts using Microsoft Excel and Microsoft Word to keep up with inventory needs.
Education
Bachelor of Science - Healthcare Managment
Lindenwood University
Saint Charles, MO05-2024
Certificate - Dental Assisting
Laurel Institute
Saint Charles, MO08-2018
High School Diploma -
Hazelwood West
Hazelwood, MO 08.2014 - 05.2018
Skills
- Vendor engagement
- Office administration
- Reception operations
- Schedule coordination
Accomplishments
- Achieved dean's list during undergraduate.
- Received academic merit scholarship during undergraduate.
Timeline
Office Manager
State of Alarm
07.2023 - Current
Secretary/Cashier
Autohaus BMW
09.2022 - 07.2023
Assistant Store Manager
Cecil Whittaker's Pizza
01.2020 - 08.2022
Orthodontic Assistant
Arch Orthodontics
12.2018 - 07.2019
High School Diploma -
Hazelwood West
08.2014 - 05.2018
Bachelor of Science - Healthcare Managment
Lindenwood University
Certificate - Dental Assisting
Laurel Institute
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