Hailie Smith
Mountain View
Summary
Customer service representative with extensive industry experience and a strong focus on client satisfaction. Proven ability to establish rapport and foster relationships, contributing to business growth. Recognized for teamwork and maintaining a positive, results-driven approach. Committed to enhancing customer experiences and supporting organizational success.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Mountain View
11.2022 - Current
- Greeted visitors warmly to foster excellent customer service and enhance ordering experience.
- Maintained high standards of customer service during fast-paced, high-volume shifts.
- Engaged customers in pleasant conversation while taking orders to promote positive business image.
Cashier
Dollar General Market
Mountain View
07.2020 - 07.2021
- Assisted customers in locating products, addressing inquiries, and providing product recommendations.
- Trained new team members on cash register operations, stock management, and customer service protocols.
- Processed transactions by issuing receipts, refunds, credits, or changes due to customers.
Car Hopper
Sonic
West Plains
01.2019 - 01.2020
- Optimized delivery time and customer satisfaction by managing multiple orders simultaneously.
- Verified and bagged items to facilitate efficient transport.
- Delivered food promptly, adhering to quality and service standards.
Education
High School Diploma -
Liberty High School
Mountain View, MO05-2021
Skills
- Customer service
- Order preparation
- Cash handling
- Conflict resolution
- Effective communication
- Inventory management
- Team collaboration
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2022 - Current
Cashier
Dollar General Market
07.2020 - 07.2021
Car Hopper
Sonic
01.2019 - 01.2020
High School Diploma -
Liberty High School