Hailey Nichols
Ashland
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Family Manager
Myself Belts
Ashland
08.2018 - Current
- Organized family schedules and activities, ensuring everyone was on time for appointments and events.
- Tutored children in multiple school subjects to boost educational performance.
- Maintained open communication channels between all members of the family to ensure any issues or concerns were addressed promptly.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Engaged with children on individual basis to build positive, trusting relationships.
- Provided assistance during difficult times such as illness or bereavement.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Ensured physical and social well-being of each child.
- Provided support for family members in areas such as education, health care, financial management, legal advice.
- Managed household errands and other essential duties.
Loan Officer
River Region Credit Union
Columbia
10.2016 - 08.2018
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Identified opportunities for cross-selling additional products and services.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Provided customer service support throughout the entire process from application through closing.
- Participated in community events to promote bank's consumer lending services.
- Developed loan contracts and explained contract terms to clients.
- Updated client account information and records in company databases.
- Evaluated and approved loan applications based on established criteria.
Financial Officer
Jones Honda
Columbia
06.2016 - 10.2016
- Reviewing contracts and agreements to ensure they are in line with organizational objectives.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Prepare and process loan applications, working with various lenders and banks.
- Identify and present opportunities to sell add-on products, such as extended warranties, and protection plans.
- Contribute to the dealership's sales goals by effectively closing deals.
Teller
River Region Credit Union
Ashland
03.2014 - 06.2016
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Built and maintained client relationships through quality, personalized interactions.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Trained employees on cash drawer operation.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Directed specific questions to appropriate branch personnel.
- Maintained confidentiality of bank records and client information.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Cosmetologist
Great Reflections
Ashland
12.2013 - 12.2015
- Performed haircuts, coloring, highlighting and styling techniques.
- Provided consultations to clients on beauty treatments, products and services.
- Advised clients on how to maintain their new hairstyles at home.
- Assisted customers in selecting appropriate retail products for their needs.
- Ensured proper sanitation practices were followed at all times.
- Engaged with customers by providing friendly conversation during services.
Cosmetologist
Master Cuts Salon
Columbia
12.2012 - 12.2013
- Performed haircuts, coloring, highlighting and styling techniques.
- Provided consultations to clients on beauty treatments, products and services.
- Advised clients on how to maintain their new hairstyles at home.
- Developed a loyal client base through excellent customer service.
- Assisted customers in selecting appropriate retail products for their needs.
- Ensured proper sanitation practices were followed at all times.
- Engaged with customers by providing friendly conversation during services.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Sales Representative
Best Buy
Columbia
08.2010 - 04.2012
- Developed and maintained relationships to ensure repeat business.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified opportunities for cross-selling additional products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Replenished and arranged items to maintain appearance.
- Operated register, handled cash and processed credit card transactions.
Education
Cosmetology License -
Sam Brown's Institute of Cosmetology
Columbia, MO01-2013
High School Diploma -
Southern Boone County High School
Ashland, MO05-2011
Some College (No Degree) -
Moberly Area Community College
Moberly, MOSkills
- Loan processing
- Credit analysis
- Financial documentation
- Cross-selling techniques
- Customer service
- Attention to detail
- Effective communication
- Cash handling
Timeline
Family Manager
Myself Belts
08.2018 - Current
Loan Officer
River Region Credit Union
10.2016 - 08.2018
Financial Officer
Jones Honda
06.2016 - 10.2016
Teller
River Region Credit Union
03.2014 - 06.2016
Cosmetologist
Great Reflections
12.2013 - 12.2015
Cosmetologist
Master Cuts Salon
12.2012 - 12.2013
Sales Representative
Best Buy
08.2010 - 04.2012
Cosmetology License -
Sam Brown's Institute of Cosmetology
High School Diploma -
Southern Boone County High School
Some College (No Degree) -
Moberly Area Community College
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