Hailey Lavender
Kirksville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, willingness to learn, and excellent communication skills with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Ophthalmic Scribe
International Eyecare Center
Kirksville
03.2025 - Current
- Manage electronic health records, ensuring data accuracy and compliance with regulations.
- Record detailed notes during patient exams to support timely, thorough and accurate exams.
- Collaborate with healthcare team members to streamline patient flow and appointment scheduling.
- Demonstrate exceptional multitasking abilities by simultaneously handling patient care, documentation, faxes and preparing examination rooms and organizing necessary equipment.
- Contribute to a positive patient experience, providing compassionate assistance during eye examinations and answering questions as needed.
Secretary
Action Cycles
Kirksville, MO
03.2024 - 05.2025
- Organized and maintained filing systems, improving document retrieval speed and accuracy.
- Answered multi-line phone system and enthusiastically greeted callers.
- Processed payments, prepared invoices, reconciled bank statements and maintained accounts.
- Greeted visitors warmly upon arrival and provided friendly customer service.
- Developed strong organizational skills to manage and support multiple clients accounts simultaneously.
- Facilitated communication between departments, enhancing workflow efficiency and collaboration.
Daycare Owner/Operator
Little Learners Daycare
Mexico, MO
09.2022 - 12.2024
- Kept play areas clean and organized according to safety standards.
- Developed strong relationships with parents, colleagues, and children.
- Demonstrated excellent communication skills to effectively interact with children and families.
- Implemented strategies to handle difficult behavior issues in a positive manner.
- Assisted with feeding times by preparing meals according to dietary requirements.
- Utilized creative methods of teaching including storytelling, arts and crafts projects, songs and games.
Cash/Shift Manager
McDonald’s
Kirksville, MO
08.2020 - 06.2022
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Trained and supervised new staff members.
- Addressed customer complaints and resolved conflicts.
- Maintained a safe work environment by enforcing company policies and procedures.
- Identified areas where cost savings could be achieved through improved cash management processes and
systems. - Oversaw daily operations while managing multiple projects simultaneously.
Education
High School Diploma -
Kirksville High School
Kirksville, MO05.2022
Skills
- Multitasking efficiency
- Problem-solving
- Patient confidentiality maintenance
- Attention to detail
- Punctual
- Time management
- Teamwork and collaboration
- Reliability
- Active listening
Timeline
Ophthalmic Scribe
International Eyecare Center
03.2025 - Current
Secretary
Action Cycles
03.2024 - 05.2025
Daycare Owner/Operator
Little Learners Daycare
09.2022 - 12.2024
Cash/Shift Manager
McDonald’s
08.2020 - 06.2022
High School Diploma -
Kirksville High School