Hailey Huntsinger
O'Fallon
Summary
Resourceful and positive team player with experience in customer support and retail. Skilled in conflict resolution and time management, consistently contributing to improved customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
National Field Support
Charter Spectrum
10.2024 - Current
- Working on CART team to handle escalated issues directly from Customer Solutions to maintain Customer's trust and business.
- Worked on a Manager Project early on in NFS.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Associate
Walmart
01.2019 - 08.2024
- Executed visual merchandising strategies to maximize product visibility and drive sales.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction ratings.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Criminal Justice
Saint Charles Community College
Saint Charles, MOHigh School Diploma -
Fort Zumwalt South Highschool
City Of Saint Peters, MO06-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
National Field Support
Charter Spectrum
10.2024 - Current
Associate
Walmart
01.2019 - 08.2024
Bachelor of Science - Criminal Justice
Saint Charles Community College
High School Diploma -
Fort Zumwalt South Highschool