Hailey Croy
Ellsinore
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Front Desk/Customer service
Gym Worker/ Front Desk
08.2023 - 08.2024
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Clerk/Manager
License Bureau
07.2023 - 04.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Sending out payroll and scheduling pick ups for inventory, ordering inventory.
Medical Receptionist
Poplar Bluff Regional Medical Center Wound Care Center
04.2023 - 08.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Supported office staff and operational requirements with administrative tasks.
- Received and routed laboratory results to correct clinical staff members.
- Processed medical insurance claims and payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted with medical coding and billing tasks.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Daycare worker/teacher
Little Hearts Daycare
05.2020 - 04.2023
- Worked with infant-school age kids.
- Filed paperwork, very fast pace.
- Worked with state pay and children.
- Took phone calls.
- Created and taught curriculum to the kids.
- Went on many field trips.
- Cleaning and cooking.
Front Desk-Cashier
Country Bumpkins
10.2019 - 02.2020
- Typed in tag information for every item purchased.
- Wrapped glass and bagged up items.
- Took phone calls.
- Fast work pace.
Chef assistant- Groundskeeper
Camp Allen
05.2019 - 07.2019
- Fast work pace. Worked in the kitchen from 6 AM - Midnight some nights. Meal prepping.
- Team Leader on turnover days to get the camp up and ready for a new group of campers every weekend.
Education
High School Diploma -
East Carter High School R-II
Ellsinore, MOAssociate Degree - Health Sciences
Three Rivers College
Poplar Bluff, MO05-2021
Bachelors - Human Biology
Logan University
Chesterfield, MO08.2025
Skills
- Basic math
- Customer relations
- Organizational skills
- Microsoft office
- Flexible and adaptable
- Time management
- Computer skills
- Training & Development
- Verbal communication
- First Aid/CPR
- Customer service
LANGUAGES
English
Timeline
Front Desk/Customer service
Gym Worker/ Front Desk
08.2023 - 08.2024
Clerk/Manager
License Bureau
07.2023 - 04.2024
Medical Receptionist
Poplar Bluff Regional Medical Center Wound Care Center
04.2023 - 08.2023
Daycare worker/teacher
Little Hearts Daycare
05.2020 - 04.2023
Front Desk-Cashier
Country Bumpkins
10.2019 - 02.2020
Chef assistant- Groundskeeper
Camp Allen
05.2019 - 07.2019
High School Diploma -
East Carter High School R-II
Associate Degree - Health Sciences
Three Rivers College
Bachelors - Human Biology
Logan University