Gregory Roland
Kansas City
Summary
Experienced and dedicated worker with a reputation for delivering results under pressure. A quick learner who is always willing to go the extra mile to ensure success, and who thrives in a dynamic and challenging work environment.
Overview
16
16
years of professional experience
Work History
Store Associate
City of Kansas City water department
Kansas City
08.2024 - Current
- Assisted customers with inquiries about water services and billing processes.
- Processed payments and maintained accurate transaction records for customer accounts.
- Coordinated with team members to ensure efficient store operations and customer service.
- Loading and unloading equipment using forklift for contractors and city
- Maintained cleanliness and organization of the store environment for safety compliance.
- Trained new associates on customer service protocols and operational procedures.
- Provided support in resolving customer complaints effectively and professionally.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
Loader and Unloader
Staples fulfillment w
Kansas City
09.2015 - 05.2019
- Unloaded materials by hand or with equipment to help team meet work demands.
- Unloaded products from incoming transports.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
Shipping and Receiving Clerk
NDexpress
Kansas City
06.2010 - 05.2013
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Education
High School Diploma -
Delasalle Charter School
Kansas City, MO05.1997
Skills
Computer experience
Ability to effectively communicate with people
Coordination of Human Resources
Timeline
Store Associate
City of Kansas City water department
08.2024 - Current
Loader and Unloader
Staples fulfillment w
09.2015 - 05.2019
Shipping and Receiving Clerk
NDexpress
06.2010 - 05.2013
High School Diploma -
Delasalle Charter School