Greg Bush
NCR Atleos
Wildwood
1
Certification
26
years of professional experience
Dynamic project management professional experienced in leading cross-functional teams. Proven ability to develop project plans and optimize workflow, while building strong relationships with stakeholders to ensure alignment and deliver successful outcomes.
Work History
Global Technology Project Manager
6 Years 5 Months- Lead cross-functional teams to deliver global projects on time and within budget.
- Develop project plans, timelines, and resource allocation strategies to optimize workflow.
- Analyze project performance metrics to drive continuous improvement initiatives.
- Establish strong relationships with key business stakeholders through consistent communication and transparency regarding project status updates or changes in scope/schedule/budgets as necessary.
Territory Service Manager
8 Years 11 Months- Led territory management initiatives to optimize service delivery and enhance customer satisfaction.
- Analyzed service performance data to identify trends and drive actionable insights for enhanced results.
- Collaborated with cross-functional teams to streamline processes and ensure alignment with company objectives.
- Managed client relationships, addressing concerns promptly to maintain high levels of engagement and retention.
Project Manager
2 Years 10 Months- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Signal Corps Officer
3 Years 2 Months- Led training programs enhancing soldier readiness and operational effectiveness.
- Developed strategic plans supporting mission objectives and resource allocation.
- Supervised daily operations ensuring compliance with military protocols and standards.
- Mentored junior officers fostering professional development and leadership skills.
Education
Bachelor of Science - Sociology
Six Sigma Green Belt Executive Certificate
Skills
Project scheduling
Team collaboration
Cross-functional coordination
Stakeholder management
Business analysis
Relationship building
Deliverable tracking
Processes and procedures
Accomplishments
- 95% CSAT score while servicing 143 countries globally.
- Utilize Six Sigma processes to define improvements and was able to decrease wasted trips over 8% resulting in increased file values.
- Interface worldwide with sales, services, and marketing teams to understand customer requirements and deliver customer metrics. Achieved 98% global SLAs last quarter.
- Operationalize execution and revenue growth of several multi-million dollar global accounts. Average growth of 10% each quarter.
Certification
- Six Sigma Green Belt Professional Certificate- 2020
- Six Sigma Yellow Belt - 2020
Timeline
Global Technology Project Manager
NCR Atleos
04.2020 - CurrentRead More
Territory Service Manager
NCR Atleos
05.2011 - 04.2020Read More
Project Manager
WestRock
07.2008 - 05.2011Read More
Signal Corps Officer
United States Army
11.2000 - 01.2004Read More
Missouri State University
Bachelor of Science from Sociology
Read More
Villanova University
Six Sigma Green Belt Executive Certificate
Read More