Grant Satterlee
Associate
Springfield
Summary
Dynamic professional with a proven track record at Andy's Frozen Custard, enhancing customer satisfaction and team productivity through effective problem-solving and leadership. Skilled in MS Office and adept at fostering customer relationships, demonstrating adaptability, and improving engagement by leveraging data insights. Achieves results by prioritizing time management and employing strong communication skills.
Overview
5
5
years of professional experience
Work History
Associate
Andy's Frozen Custard
04.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
Laborer
Kris Satterlee Construction
05.2020 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Performed general housekeeping and cleaning tasks.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Education
Associate of Arts - Business
Ozarks Technical Community College
Springfield, MO 05.2001 -
Skills
MS office
Computer skills
Problem-solving abilities
Time management
Data entry
Preparing reports
Customer service
Problem-solving
Cash handling
Adaptability and flexibility
Leadership qualities
Customer interaction
Timeline
Associate
Andy's Frozen Custard
04.2022 - Current
Laborer
Kris Satterlee Construction
05.2020 - 08.2021
Associate of Arts - Business
Ozarks Technical Community College
05.2001 -
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