Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Grant Peters

Saint Charles,MO

Summary

Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Rally House
10.2020 - Current
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.

Concessions Worker

St Charles Parks & Recreation Department
05.2019 - 07.2020
  • Consistently provided friendly service to promote better customer engagement.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
  • Maintained clean, organized workspace according to operational standards.
  • Responded to customer complaints to help resolve issues.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.

Education

Bachelor of Arts - Major in English, Minor in Sociology

University of Missouri
Columbia, MO
05-2025

Associate of Arts -

Moberly Area Community College
Moberly, MO
05-2023

Skills

  • Retail loss prevention
  • Promotional support
  • Upselling
  • Goal oriented
  • Positive and professional
  • Guest relations
  • Verbal/written communication
  • Problem-solving skills
  • Goal tracking
  • Teamwork and collaboration

Accomplishments

  • Awarded “Employee of the Month” in 2021.
  • Accepted into Phi Theta Kappa, a highly regarded Honor Society
  • Dean's List for seven out of eight university semesters

Certification

Multicultural Studies Certificate - University of Missouri - Columbia

Languages

English
Native or Bilingual

Timeline

Sales Associate

Rally House
10.2020 - Current

Concessions Worker

St Charles Parks & Recreation Department
05.2019 - 07.2020

Bachelor of Arts - Major in English, Minor in Sociology

University of Missouri

Associate of Arts -

Moberly Area Community College

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Grant Peters