Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Grant Allen

Independence

Summary

Dynamic professional with a proven track record in database maintenance and process improvements, most notably in the insurance industry. Excellent in roles requiring exceptional attention to detail and organizational skills, achieving significant enhancements in data accuracy and increasing processing efficiency. Equipped with a knack for adaptability and a commitment to maintaining high-quality standards in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant: Contracting Specialist

Medicare Health Advisors
03.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to agents and helping customers with issues.
  • Assisted in filing of ongoing sales for agents into company-wide database.
  • Managed and created individual company-profiles for all current employees.
  • Worked as primary point of contact for new hires in order to initiate their company onboarding as well as onboarding them with individual carriers
  • Maintained detailed correspondence with company hierarchy to ensure that employee licenses, certifications and contractual obligations were taken care of.
  • Created and maintained detailed database of all steps in the onboarding and contracting process in order to maintain efficiency and flexibility.
  • Worked to implement many new changes to increase efficient operating procedures across the company.

Field Operations Support - Data Entry Technician

Insurance of America
05.2023 - 12.2024
  • Updated and maintained client information, documents and records.
  • Analyzed policy data to provide detailed reports.
  • Compared transcribed data with source document to detect and correct errors.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Used database software to store and retrieve data.
  • Managed and organized documents for data entry tasks.
  • Created spreadsheets for more efficient recordkeeping.

Immigration Records Clerk

Brillient
11.2022 - 05.2023
  • Followed confidentially regulations to maintain privacy.
  • Worked alongside and developed efficient filing system to retrieve physical and electronic records quickly.
  • Maintained electronic filing system for quick and easy retrieval of records.
  • Classified documents according to specified guidelines.
  • Managed incoming and outgoing mail for immigration officers.
  • Compiled, sorted and filed high volume of documents.

Education

Bachelor of Science - Broadcast Production

Northwest Missouri State
12-2022

Skills

  • Problem Solving
  • Data Organization
  • Records management
  • Prioritization
  • PC proficient
  • Typing 105 wpm

  • Project planning
  • Policy and procedure modification
  • Time management
  • Document conversion
  • Team collaboration
  • Research

Accomplishments

  • Oversaw hiring of over 80 new employees during company hiring push.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of employee onboarding and contract initiations.
  • Designed a more efficient Excel template to track and manage office personnel, track employee certifications, record weekly sales and store important, frequently accessed information.
  • Coordinated daily meetings to ensure that coworkers working with and under me were effectively working together and fluent in the tasks they were being assigned.

Timeline

Administrative Assistant: Contracting Specialist

Medicare Health Advisors
03.2025 - Current

Field Operations Support - Data Entry Technician

Insurance of America
05.2023 - 12.2024

Immigration Records Clerk

Brillient
11.2022 - 05.2023

Bachelor of Science - Broadcast Production

Northwest Missouri State
Grant Allen