Graham Gentry
St Louis
Summary
Dynamic professional with hands-on experience in vehicle management, enhancing operational efficiency and customer satisfaction. Strong communication and problem-solving skills foster safe, engaging environments. Committed to leveraging diverse skills for impactful contributions in customer service settings.
Overview
5
5
years of professional experience
Work History
Front Desk Worker
Cape Auto Sales
Cape Girardeau
05.2025 - 01.2026
- Provided assistance with inquiries while greeting customers warmly.
- Directed incoming phone calls to appropriate departments, ensuring efficient communication.
- Scheduled appointments for vehicle showings and test drives efficiently.
- Maintained cleanliness and organization of front desk area daily.
- Processed customer paperwork for vehicle purchases and financing options.
- Coordinated with sales team to facilitate seamless customer transactions.
- Addressed customer complaints promptly, enhancing overall satisfaction levels.
General Worker
Cape Auto Sales
08.2025 - 12.2025
- Coordinated with team members to prepare vehicles for timely customer delivery.
- Managed vehicle inventory organization, enhancing operational efficiency.
- Maintained cleanliness and presentation of sales lot, improving customer experience.
- Provided product information and support to customers, enhancing overall sales experience.
Lifeguard/Swim Instructor
City of Cape Girardeau
04.2022 - 08.2024
- Implemented water safety protocols to prevent drowning incidents.
- Conducted tailored swim lessons for individuals of various skill levels, fostering skill development and water confidence.
- Monitored pool area to ensure safety, promptly responding to water emergencies to protect patrons.
- Administered first aid for injuries, promoting safety and recovery.
Food Service Worker
City of Cape Girardeau
Cape Girardeau
05.2021 - 09.2023
- Prepared and served meals, ensuring compliance with health and safety standards to promote customer safety.
- Maintained cleanliness of kitchen and dining areas, contributing to a positive dining experience for guests.
- Collaborated with team members to ensure efficient meal service during peak hours.
- Collaborated with team members to streamline meal service during peak hours, enhancing overall customer satisfaction.
- Managed inventory and restocked food supplies regularly.
Education
Bachelor of Science - Medical Science
Saint Louis University
St. Louis, MO05-2029
High School -
Jackson Senior High School
Jackson, MO05-2025
Skills
- Customer service
- Attention to detail
- Clear communication
- Interactive communication
- Multitasking
- Time management
- Problem resolution
- Decision-making
- Team collaboration
- Product knowledge
- Inventory management
- Health and safety
- Computer literacy
Timeline
General Worker
Cape Auto Sales
08.2025 - 12.2025
Front Desk Worker
Cape Auto Sales
05.2025 - 01.2026
Lifeguard/Swim Instructor
City of Cape Girardeau
04.2022 - 08.2024
Food Service Worker
City of Cape Girardeau
05.2021 - 09.2023
Bachelor of Science - Medical Science
Saint Louis University
High School -
Jackson Senior High School