Gracie Grom
Saint Joseph
Summary
Offering reliable and adaptable approach, eager to learn and develop in service-focused environment. Brings ability to comprehend and apply new knowledge quickly, especially in customer interactions and problem-solving. Ready to use and develop communication and organizational skills in the Community Assistant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Assistant
Craig Realty Group
04.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Crew Member
Dairy Queen Grill & Chill
07.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Highschool -
Bishop LeBlond Highschool
Saint Joseph, MO05.2025
Skills
- Customer Assistance
- Verbal and written communication
- Hospitality
- Customer Service
- Table Bussing
- Relationship Building
- Guest service
- Clear Communication
- Customer Relations
- Cleaning
- Kitchen Communication
- Menu Memorization
- Menu Recommendations
- Supply Restocking
Accomplishments
- National Honors Society
- A Plus Program
- Bishop LeBlond Dance Team
- Bishop LeBlond Golf Team
- Bishop LeBlond Soccer Team
Certification
- First Aid/CPR Certified
Languages
Spanish
Limited Working
Timeline
Service Assistant
Craig Realty Group
04.2023 - Current
Crew Member
Dairy Queen Grill & Chill
07.2022 - 10.2022
Highschool -
Bishop LeBlond Highschool
Similar Profiles
Gracie GromGracie Grom
Service Assistant at Craig Realty GroupService Assistant at Craig Realty Group
Rebecca GaluppoRebecca Galuppo
Client Relationship Manager at Black Horse Group, IncClient Relationship Manager at Black Horse Group, Inc
Dessy YuniantiDessy Yunianti
Meat Processing Worker - Offal Room at Linley Valley Pork (Craig Mostyn Group Company)Meat Processing Worker - Offal Room at Linley Valley Pork (Craig Mostyn Group Company)
Izabella PerezIzabella Perez
Team Member at Darden Restaurants, Olive GardenTeam Member at Darden Restaurants, Olive Garden
Julia ThompsonJulia Thompson
Certified Nursing Assistant at St. Joseph ChateauCertified Nursing Assistant at St. Joseph Chateau