Grace Kipendo
Arnold,MO
Summary
Motivated professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
12
12
years of professional experience
Work History
Case Management
Good Shepherd
11.2024 - Current
- Managed a caseload of 11-15 children in foster care, ensuring 100% compliance with individualized case plans and meeting physical, emotional, and developmental needs through tailored services
- Conducted over 200 home visits annually, consistently evaluating child safety, well-being, and caregiver compliance with state and federal regulations
- Collaborated with 10+ multidisciplinary professionals per case (including biological families, foster parents, therapists, educators, legal staff) to facilitate timely permanency outcomes, including reunification or adoption
- Developed and monitored 100+ service plans, aligning with court orders and agency protocols, contributing to a 20% improvement in case closure timelines
- Advocated on behalf of children in more than 50 court hearings, IEP meetings, and team reviews annually, securing necessary services and supports
- Maintained 100% timely and accurate documentation across all assigned cases, exceeding state compliance benchmarks
- Provided crisis intervention and support in over 30 high-stress situations, connecting families to community resources and stabilizing placements
- Participated in 15+ hours of annual professional development, staying up to date with trauma-informed care, policy changes, and best practices in child welfare
Woodworker/ Carpenter
Self-employeed
08.2023 - Current
- Crafted 20+ custom furniture pieces and built-in cabinetry units per year, interpreting blueprints and client specifications.
- Measured, cut, and assembled wood components with 99% precision accuracy.
- Collaborated with 10+ clients, designers, and contractors monthly, delivering custom projects on time and achieving a 95% client satisfaction rate
- Reduced project turnaround time by 15% through improved workflow organization and proactive material sourcing
Business Consultant
Ignited Transit LLC
10.2023 - 11.2024
- Collaborated with 15+ clients across various department to identify operational inefficiencies and implement strategic solutions, resulting in average performance improvements of 20–30%
- Analyzed business problems using data-driven approaches, delivering actionable insights that led to $10K+ in cost savings and 15% increase in profitability across key projects
- Delivered training and documentation to 15+ team members and client staff, ensuring smooth adoption and 90% success rate in implementing new processes or technologies
- Streamlined operations and introduced automation solutions that improved productivity
- Advised on organizational restructuring and change management initiatives, enabling scalable growth strategies that supported double-digit revenue growth year-over-year
Religious Affairs Specialist
US Army
05.2020 - 08.2023
- Served on the Commander’s Special Staff and Chaplain Advisory Board, providing strategic input that informed over multiple key leadership decisions affecting unit morale, mission readiness, and operational planning
- Advised the commander by assessing multiple courses of action per mission, evaluating risks, and recommending solutions that improved decision-making speed and reduced operational delays
- Acted as liaison specialist between the commander and 10+ military units, NGOs, and international partners, strengthening cross-functional communication and collaboration during joint operations
- Conducted 100+ counseling sessions annually for Soldiers and leaders, addressing personal, ethical, and operational concerns, which contributed to a 25% improvement in unit cohesion and retention
- Supported the unit through periods of change by helping leadership develop and implement contingency plans, enhancing adaptability and mission continuity under pressure
Content Creator
Mount of Olives Ministry
06.2019 - Current
- Created 20+ pieces of multimedia content weekly (video, photo, written, and audio), customized for platform-specific formats and audience preferences, contributing to a 25% increase in overall brand engagement over six months
- Planned and managed content calendars across 4+ social media platforms (Instagram, YouTube, Facebook), driving a 30% growth in follower count and a 15% boost in post reach within one quarter.
- Tracked and analyzed key performance metrics (engagement rate, click-through rate, watch time), using data to optimize content strategy and improve audience retention by 20%
Case Manager
Mental Health Center of Denver
12.2019 - 03.2020
- Collaborated with 10+ professionals per case (social workers, therapists, legal staff) to assess client challenges, develop tailored solutions, and create action plans supporting at-risk individuals
- Managed a caseload of 20–30 clients, advocating on their behalf to resolve bureaucratic barriers and ensure timely access to housing, healthcare, and legal services
- Navigated and coordinated multidisciplinary teams across 3–5 agencies per client, including home facilities, legal representatives, and parole officers, to ensure compliance with legal and regulatory requirements
- Successfully helped clients meet 100% of mandated milestones (e.g., court deadlines, treatment plans, parole conditions), contributing to long-term stability and reduced recidivism
Internship Student
The Bridge Project
08.2018 - 05.2019
- Led two emotional support classes for students grade 2 - 5.
- Led two weekly emotional support classes for 15 students in grades 2–5, fostering social-emotional growth and positive peer interactions
- Motivated and coached students, contributing to improvement in classroom participation and academic performance based on teacher feedback
- Administered and evaluated DASA surveys for 100% of participating students, identifying trends and informing strategies to improve school climate and student well-being
- Welcomed and supported 10+ volunteers and staff members weekly, helping create a positive, inclusive environment for all program participants
Interpreter
Translation Excellence
03.2017 - 2020
- Provided interpretation services for 10–15 refugee clients per week, facilitating accurate communication during legal, medical, housing, and social service appointments across multiple languages (Swahili, English & Kibembe)
- Coordinated 30+ client appointments monthly, ensuring timely access to critical services by effectively managing schedules between clients and multiple agencies
- Assisted over 100 clients annually in navigating community resources, offering culturally tailored support to improve access to housing, healthcare, and education
- Maintained 100% compliance with confidentiality and documentation protocols, accurately recording session details and ensuring alignment with agency and ethical standards
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Security Guard
Allied Universal
12.2015 - 11.2019
- Monitored front desk operations and conducted hourly exterior patrols, ensuring the safety of 50+ clients and staff daily across a secure residential facility
- Coordinated 20+ appointments per week between clients and agency personnel, improving access to critical services and maintaining efficient scheduling
- Enforced facility rules and responded to an average of 3–5 incidents per month, contributing to a 100% incident resolution rate while maintaining a respectful and culturally sensitive environment
- Completed and submitted daily logs and 100% of incident reports on time, ensuring full compliance with safety protocols and agency documentation standards
Internship Student
The Bridge Project
03.2013 - 05.2017
- Led two weekly emotional support classes for 15 students in grades 2–5, fostering social-emotional growth and positive peer interactions
- Motivated and coached students, contributing to improvement in classroom participation and academic performance based on teacher feedback
Education
No Degree - Electrical Engineering
Ranken College
MO08.2027
Master of Divinity - Chaplain Candidate in US Army
Covenant Theological Seminary
St Louis, MO08-2025
Bachelor of Arts - Social Work
Metropolitan State University of Denver
Denver, CO03.2019
Skills
- Adaptable
- Communication
- Conflict resolution
- Group facilitation
- Leadership
- Management
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Case Management
Good Shepherd
11.2024 - Current
Business Consultant
Ignited Transit LLC
10.2023 - 11.2024
Woodworker/ Carpenter
Self-employeed
08.2023 - Current
Religious Affairs Specialist
US Army
05.2020 - 08.2023
Case Manager
Mental Health Center of Denver
12.2019 - 03.2020
Content Creator
Mount of Olives Ministry
06.2019 - Current
Internship Student
The Bridge Project
08.2018 - 05.2019
Interpreter
Translation Excellence
03.2017 - 2020
Security Guard
Allied Universal
12.2015 - 11.2019
Internship Student
The Bridge Project
03.2013 - 05.2017
No Degree - Electrical Engineering
Ranken College
Master of Divinity - Chaplain Candidate in US Army
Covenant Theological Seminary
Bachelor of Arts - Social Work
Metropolitan State University of Denver
Similar Profiles
Valerie MakulaValerie Makula
Registered Nurse at Good ShepherdRegistered Nurse at Good Shepherd
Sean WardSean Ward
Harm Reduction/Addiction Specialist at Good ShepherdHarm Reduction/Addiction Specialist at Good Shepherd
Natasha SmithNatasha Smith
Office Supervisor at Good ShepherdOffice Supervisor at Good Shepherd