Goonwant Babboo
Quartier Militaire
Summary
An experienced IT Platform Engineer and Cybersecurity Analyst with a strong focus on managing IT infrastructures, securing platforms through vulnerability management, and penetration testing. Adept at working on cybersecurity projects, ensuring compliance, and driving efficiency in large-scale environments. Currently working at Checkout Technology Ltd, certified in CEH, Fortinet NSE, and progressing towards CISSP.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Platform Engineer
Checkout Technology Ltd
03.2021 - Current
- Manage and maintain IT infrastructure, ensuring optimal performance and security across all platforms
- Working on integration and automation of systems and services, improving overall efficiency and minimising downtime
- Implement cybersecurity measures, including vulnerability assessments, to safeguard sensitive company and client data
- Collaborate with cybersecurity team to continuously monitor, detect, and respond to security threats
- Oversee system upgrades, patches, and updates, ensuring compliance with industry standards and best practices
- Manage cloud services, ensuring secure access and scalability for internal and external stakeholders.
Cybersecurity Analyst
Rogers Capital Technology Services
04.2020 - 03.2021
- Performed security assessments and in-depth vulnerability analysis for IT infrastructures
- Conducted penetration testing for web applications and network systems, identifying critical weaknesses and mitigating security risks
- Implemented and enforced security policies, controls, and standards across organizational platforms
- Monitored, administered, and reported on security software tools, including Tenable Nessus and Fortinet solutions
- Developed and conducted security awareness programs for internal stakeholders
- Investigated and mitigated security incidents, ensuring adherence to compliance frameworks (ISO 27001, NIST).
Junior IT Engineer
Leal Communications and Informatics Ltd.
02.2019 - 04.2020
- Conducted site surveys and performed detailed analyses to address security requirements in client environments
- Performed technical design, installation, and configuration of IT systems, ensuring secure deployment
- Coordinated project schedules and ensured compliance with SLAs.
- Responsible to perform analysis on customer calls/service and escalate customer issue as appropriate, plan for intervention for resolution and support other team members to execute all interventions in a timely and efficient manner.
- Responsible to perform site surveys and obtain a proper knowledge of customer environment to effectively define service requirement to assist Head of Engineering in Pre-Sales Proposal.
- Responsible to ensure that technical design, installation, configuration and implementation of system and IT equipment is done as per project requirements and within project timelines
and costs. - Responsible to coordinate project and delivery schedules to ensure that SLA is met. Supervise and ensure that progress status is accurately recorded and submitted to Management in timely manner.
- Responsible to prepare documentation on implemented systems and delivering training to customer.
- Responsible to ensure that there is efficient and proper follow up with customer regarding outstanding issues and systematically keep Head of Engineering informed of status.
- Responsible to ensure proper handling of initial call from customer and carry out preventive and curative interventions in most professional manner to ensure that all interventions are completed on time.
- Responsible to perform effective 'debrief' and reporting of service call for future enhancements.
- Responsible to participate in pre-sales proposals and to perform Proof of Concept (POC),Project Deployment and Project roles.
- Responsible of administration and management of Cloud Infrastructure.
- Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
System Administrator
SD Worx Mauritius Ltd.
05.2017 - 02.2019
- Managed Windows Server environments, focusing on Active Directory and DNS configurations with security best practices
- Monitored performance and security logs, ensuring system integrity and prompt responses to incidents
- Administered FTP servers, granting secure access and managing accounts.
- Windows Server Administration:
- Active Directory User and Computer Management
- File Sharing Management
- DNS Resolution
- Performance Monitoring
- FTP Server – Account Management:
- FTP account creation, setup, modification and access rights (SERV-U) - Citrix Management:
- Publish Application
- Grant permissions
- Administration of account - Database Server:
- SQL server 2000,2005,2008,2012(Enterprise Edition)
- Create Database, Restore, Backup, Grant access, Shrink logs - Web Servers:
- IIS Server Monitoring
- IIS Maintenance
- Website Setup
- IIS logs monitoring - Capacity Management:
- Monitoring of alerts and performance
- Regular checks of jobs and maintenance activities
- Housekeeping on disk and SQL mount points
- Running daily checks
Associate Hosting Support Engineer
Ceridian Mauritius Technology Ltd
06.2015 - 04.2017
- Ensured compliance with industry best practices and company policies throughout all support activities undertaken by the team.
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Collaborated with outside departments to implement system-wide improvements.
- Increased client retention by building trust through excellent communication skills and timely issue resolution.
- Windows Server Administration: Active Directory User and Computer Management, File Sharing Management, DNS Resolution.
- Performance Monitoring: Regular checks of system performance, monitoring alerts.
- FTP Server Account Management: Creating, modifying, and managing access rights for FTP accounts (SERV-U).
- Citrix Management: Application publishing, permission management, and user account administration.
- Database Administration: Managing SQL Server databases (versions 2000-2012), backup, restore, and access management.
- Web Servers: IIS Server monitoring, maintenance, and logs monitoring for security purposes.
- Capacity Management: Daily checks of system functionality, job monitoring, and maintenance activities.
Benefit Specialist
Ceridian Mauritius Ltd
04.2013 - 05.2015
- Managed benefits administration tasks for top US companies.
- Maintained weekly and monthly departmental reports.
- Ensured full compliance with government regulations such as HIPAA, FMLA, COBRA by following proper protocols.
- Conducted annual open enrollment sessions, providing clear guidance to employees on plan changes and updates.
Education
Bachelor of Science - IT
BCS, The Chartered Institute For IT
United Kingdom12.2018
Skills
- IT Platform Management & Automation
- Penetration Testing and Vulnerability Assessments
- Network and System Security Administration
- Implementation of Security Policies & Compliance
- Cloud Services Management (AWS, Azure)
- Risk Mitigation and Incident Response
- SIEM Monitoring and Threat Detection
- Strong knowledge of Tenable Nessus, Sophos, Fortinet Solutions
- Proficient in cybersecurity frameworks (ISO 27001, NIST)
- Leading Security Awareness & Training Programs
- Serverless Computing
- Cloud Infrastructure Management
- Collaboration and communication
- Infrastructure as Code
- Capacity Planning
- Continuous Integration and Deployment
- Virtualization Technologies
- Configuration Management
- Teamwork and Collaboration
- Cost Estimates
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Customer Service
- Project Management
- Task Prioritization
- Team building
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Organizational Skills
Certification
- Certified Ethical Hacker (CEH)
- Fortinet NSE Certified (Levels 1, 2, & 3)
- CISSP(In Progress)
Languages
English
Proficient
C2
French
Upper intermediate
B2
Key projects and accomplishments
- 2024: Testing and Implementation of gMSA across all the different domains.
- 2023: Deployment of proxy on all the internal production machines.
- 2022: Review and Remediation of all the Active Directory policies in accordance to PCI.
- 2021: Planning & Implementation of the backup solution of all the domain controllers.
- 2020: Conducted a Security Configuration Audit for Banque Gabonaise et Française Internationale (BGFI). Performed a Cyber Risk Posture Monitoring for Rogers Capital, implementing continuous monitoring.
- 2019: Deployed secure IT systems for Commission de l’Océan Indien and Mauritius Post.
Timeline
IT Platform Engineer
Checkout Technology Ltd
03.2021 - Current
Cybersecurity Analyst
Rogers Capital Technology Services
04.2020 - 03.2021
Junior IT Engineer
Leal Communications and Informatics Ltd.
02.2019 - 04.2020
System Administrator
SD Worx Mauritius Ltd.
05.2017 - 02.2019
Associate Hosting Support Engineer
Ceridian Mauritius Technology Ltd
06.2015 - 04.2017
Benefit Specialist
Ceridian Mauritius Ltd
04.2013 - 05.2015
Bachelor of Science - IT
BCS, The Chartered Institute For IT
- Certified Ethical Hacker (CEH)
- Fortinet NSE Certified (Levels 1, 2, & 3)
- CISSP(In Progress)
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