Gloria Woodard

Designed and delivered employee training programs aligned with organizational needs.
Conducted needs assessments to identify training gaps and requirements.
Created and managed comprehensive training materials and schedules for effective learning.
Coordinated training sessions to enhance employee participation and engagement levels.
Evaluated program effectiveness to drive continuous improvement and relevance.
Collaborated with management to ensure training initiatives met company objectives.
Maintained accurate training records for compliance and reporting purposes.
Ensured training programs remained current and engaging for all employees.

Functioned as primary contact for members, addressing customer service inquiries and resolving issues via multiple communication channels.