Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gladys Gillam

Farmington

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Sales Consultant

Verizon
11.2024 - Current
  • Assisted in identifying customer needs through effective communication and product demonstrations.
  • Developed knowledge of product features to provide accurate information to potential customers.
  • Participated in training sessions to enhance sales techniques and customer service skills.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Contributed to maintaining a positive store environment, fostering customer loyalty.
  • Engaged with clients during events, promoting products and building rapport for future sales opportunities.

Pharmacy Technician

Ozark LTC RX
02.2024 - 11.2024
  • Dispensed medications accurately and efficiently under pharmacist supervision.
  • Processed prescription orders using pharmacy management software to enhance workflow efficiency.
  • Assisted in inventory management, ensuring optimal stock levels of pharmaceuticals.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Maintained cleanliness and organization within pharmacy environment to comply with safety regulations.

Customer Service Associate

Walgreens
10.2022 - 11.2023
  • Processed customer transactions accurately using point-of-sale systems.
  • Handled cash, credit, and gift card payments while adhering to security protocols.
  • Consistently demonstrated a positive attitude while providing exceptional service to all customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Education

Farmington High School
Farmington, MO
05.2024

Skills

  • Product and service knowledge
  • Customer service
  • Customer retention
  • Customer relationship management
  • Time management
  • Strategic planning

Timeline

Sales Consultant

Verizon
11.2024 - Current

Pharmacy Technician

Ozark LTC RX
02.2024 - 11.2024

Customer Service Associate

Walgreens
10.2022 - 11.2023

Farmington High School

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Gladys Gillam