Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
23
23
years of professional experience
2007
2007
years of post-secondary education
Work History
Billing Specialist
American Water
St Louis
12.2002 - Current
Processed customer billing inquiries and resolved account discrepancies efficiently.
Managed monthly billing cycles using specialized software systems effectively.
Collaborated with cross-functional teams to streamline billing operations and enhance workflows.
Monitored accounts receivable to maintain updated customer records diligently.
Resolved discrepancies between customers' remittances and invoices received.