Gevon Lewis-Garner
Lee's Summit
Summary
With a proven track record at Wonder Bread, I enhanced cleanliness and team efficiency by overhauling protocols and fostering a collaborative environment. Skilled in chemical handling and client relations, I consistently exceed expectations, demonstrating a commitment to quality assurance and superior customer service.
Overview
6
6
years of professional experience
Work History
Cleaning Supervisor
Wonder Bread
04.2024 - 01.2025
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
- Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
- Demonstrated commitment to continuous improvement by seeking feedback from clients and team members, applying lessons learned to future operations.
Cook
Jumping Catfish
04.2022 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Front Desk Receptionist
Dentist Office
04.2021 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Initiated system for tracking office supplies, leading to more efficient inventory management.
Production Worker
IP Plastics
02.2019 - 02.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Sales Associate
Arby's
08.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to achieve monthly sales targets.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
Lees Summit West Highschool
Lee's Summit, MO03.2021
Skills
- Health and safety
- Invoicing
- Chemical handling
- Client relations
- Workload prioritization
- Task delegation
- Quality assurance
- Cleaning techniques
- Customer service
- Microsoft office
Timeline
Cleaning Supervisor
Wonder Bread
04.2024 - 01.2025
Cook
Jumping Catfish
04.2022 - 05.2023
Front Desk Receptionist
Dentist Office
04.2021 - 10.2021
Production Worker
IP Plastics
02.2019 - 02.2021
Sales Associate
Arby's
08.2018 - 02.2019
Lees Summit West Highschool
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