George Simitjis
Saint Louis
Summary
Dynamic Parts Counter Sales Professional with extensive experience at Jay Wolfe Toyota, excelling in inventory management and customer service. Proven track record of enhancing customer satisfaction through effective communication and product knowledge. Skilled in order processing and warranty handling, consistently meeting targets and ensuring seamless operations.
Overview
35
35
years of professional experience
Work History
Parts Counter Person
Jay Wolfe Toyota
Ballwin
11.2010 - 12.2024
- Received and stocked incoming merchandise, arranging items in correct locations.
- Taught and trained new sales personnel on customer service and sales techniques.
- Opened crates to replenish stocked items in proper aisles.
- Followed standards of care and compliance per company and legal requirements.
- Cross-sold additional products and services to purchasing customers.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Performed complimentary services, battery installation, testing and wiper installations.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Parts Counter Person
John Weiss Toyota
Saint Louis
01.2000 - 10.2010
- Received and stocked incoming merchandise, arranging items in correct locations.
- Responded promptly to customer inquiries via telephone, email, or chat applications.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Followed standards of care and compliance per company and legal requirements.
Parts Counter Sales Person
Heff's Automotive Supply
Saint Louis
03.1990 - 01.2000
- Located and labeled parts to maintain organized inventory of stock.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Filled out paperwork for warranty returns and exchanges when necessary.
- Collaborated with other members of sales team to reach targets.
- Verified accuracy of orders before shipping them out to customers.
Skills
- Inventory management
- Parts ordering
- Customer service
- Product knowledge
- Order processing
- Effective communication
- Delivery coordination
- Warranty handling
Timeline
Parts Counter Person
Jay Wolfe Toyota
11.2010 - 12.2024
Parts Counter Person
John Weiss Toyota
01.2000 - 10.2010
Parts Counter Sales Person
Heff's Automotive Supply
03.1990 - 01.2000
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